Paper Handling Error: Media Advance System Failure

This error indicates a critical failure in the paper advance system. The printer cannot load or move paper correctly, preventing printing.

• 1Malfunctioning or failed media advance motor (e.g., encoder strip misalignment or motor winding failure) preventing paper movement.
• 2Damaged or worn-out grit wheels or pinch rollers, leading to insufficient friction to grip and advance media.
• 3Obstruction within the paper path (e.g., paper jam debris, foreign object) physically blocking media advance.
• 4Defective or contaminated media advance encoder sensor, providing incorrect or no feedback to the formatter board regarding paper position.
• 5Failure of the trailing edge sensor or other paper presence sensors, causing the printer to incorrectly detect paper position or absence.

• Printer displays error code '0x00C30001' and stops all operations.
• Paper does not load or advance past the initial loading point.
• Audible grinding or struggling noises from the paper advance mechanism without actual paper movement.
• Paper skews significantly or wrinkles during an attempted load, then stops.
• The printer repeatedly attempts to load paper, but the media remains stationary or only moves a very short distance.