All Error Codes

Formatter Board Failure

This error indicates a problem with the formatter board, which is the main logic board of the printer. It controls all printer functions and communication.

Formatter Board Failure

This error indicates a problem with the formatter board, which is the main control unit of the printer. It often suggests a hardware malfunction that prevents the printer from booting or operating correctly.

System Error: Main PCA Malfunction

This error indicates a problem with the printer's main board (PCA - Printed Circuit Assembly). It's a critical hardware failure that prevents the printer from operating.

Carriage Assembly Failure

This error indicates a problem with the carriage assembly, which holds the printheads and moves across the paper. It suggests the carriage motor, encoder strip, or belt might be faulty, preventing proper movement.

System Error: Carriage PCA Malfunction

This error indicates a problem with the carriage assembly's printed circuit board. This board controls the printheads and their communication with the main PCA.

Power Supply Unit (PSU) Failure

This error indicates a problem with the printer's power supply unit. The PSU is responsible for converting wall power into the various voltages needed by the printer's components.

System Error: Power Supply Unit (PSU) Malfunction

This error indicates a problem with the printer's power supply unit. The printer is not receiving stable or correct power, preventing it from functioning.

Front Panel Failure

This error indicates a communication problem with the front panel display or its associated electronics. The printer may not respond to button presses or display garbled information.

System Error: Hard Disk Drive (HDD) Malfunction

This error indicates a problem with the printer's internal hard disk drive. The HDD is used for job storage, processing, and firmware functions.

Hard Disk Drive (HDD) Failure

This error indicates a problem with the printer's internal hard disk drive. The HDD stores print jobs, firmware, and printer settings.

Front Panel Failure

This error indicates a problem with the front panel assembly, which includes the display and control buttons. It might be a communication issue or a hardware failure.

Formatter Board Failure

This error indicates a problem with the formatter board, which processes print data and communicates with the network/USB. It's often linked to communication issues.

System Error: Front Panel Malfunction

This error indicates a problem with the printer's front panel display or its connection. The printer may still function, but user interaction is limited.

Printhead Missing/Not Installed

This error indicates that a printhead is either missing from its slot or was not properly installed. The printer cannot detect the presence of a printhead.

Printhead Not Calibrated

This error indicates that a newly installed printhead has not been calibrated, or a previous calibration failed. This can lead to print quality issues.

Printhead Life Expired

This error indicates that one or more printheads have reached the end of their estimated useful life. While they may still function, print quality is likely to degrade.

Memory Error

This error indicates a problem with the printer's internal memory (RAM). This can prevent the printer from booting up or processing print jobs correctly.

Printhead Blocked/Clogged

This error indicates that one or more printheads are severely clogged or blocked, preventing ink from being ejected properly. This leads to missing colors or poor print quality.

Ink System Prime Failure

This error indicates that the printer failed to prime the ink system, meaning it could not successfully draw ink from the cartridges to the printheads. This often points to air in the lines or a pump issue.

Ink System Pressure Failure

This error indicates an issue with the ink system's pressure regulation. It could be due to a leak, a faulty pump, or a sensor problem, preventing proper ink delivery.

Ink Supply Station Failure

This error indicates a general failure of the Ink Supply Station (ISS), which manages ink delivery from cartridges to printheads. It could be a pump, sensor, or valve issue.

Ink Maintenance Cartridge Full/Missing

This error indicates that the ink maintenance cartridge (waste ink tank) is full or missing. The printer cannot operate until it is replaced or properly installed.

Ink System Error: Printhead Failure (General)

This error indicates a general failure of one or more printheads. The printer cannot communicate with or use the printheads, preventing printing.

Ink System Error: Ink Supply Station Malfunction

This error indicates a problem with the ink supply station, which delivers ink from the cartridges to the printheads. The printer cannot supply ink.

Printhead Failure (Specific Color)

This error indicates a specific printhead is failing or not communicating properly. The '0xXXXXXXX' portion of the code usually identifies the problematic color or printhead slot.

Ink System Error: Ink Cartridge Failure

This error indicates a problem with one or more ink cartridges. The printer cannot detect or use the cartridge.

Ink System Error: Ink Level Sensor Malfunction

This error indicates a problem with the ink level sensor for one or more cartridges. The printer cannot accurately determine ink levels.

Ink System Pressure Error

This error indicates an issue with the ink pressure within the printer's ink delivery system. This can lead to poor print quality or prevent printing altogether.

Ink System Priming Failure

This error occurs when the printer fails to successfully prime the ink system, meaning it cannot draw ink from the cartridges to the printheads. This prevents printing.

Ink Cartridge Not Detected (Specific Color)

This error indicates that a specific ink cartridge is not detected or is not properly installed. The '0xXXXXXXX' portion of the code identifies the problematic color or slot.

Ink System Leak Detected

This error indicates that the printer has detected an ink leak within the ink delivery system. This is a critical issue that can damage internal components.

Ink System Air Detection

This error indicates that the printer has detected air within the ink delivery system. Air in the ink lines can prevent proper ink flow and cause print quality issues.

Printhead Overheating

This error indicates that one or more printheads are overheating. This can be caused by a faulty printhead, insufficient ink flow, or a problem with the printer's cooling system.

Printhead Not Detected

This error indicates that the printer cannot detect one or more printheads. This is often due to improper installation, dirty contacts, or a faulty printhead.

Printhead Voltage Error

This error indicates an issue with the voltage supplied to the printheads. Incorrect voltage can damage printheads or prevent them from firing properly.

Printhead Temperature Sensor Error

This error indicates a problem with the temperature sensor on one or more printheads. The printer cannot accurately monitor the printhead temperature, which is crucial for proper operation.

Ink System Calibration Failure

This error indicates that the printer failed to successfully complete an ink system calibration. This can lead to inaccurate color reproduction or print quality issues.

Ink Cartridge Type Mismatch

This error indicates that an incorrect type of ink cartridge has been installed in the printer. The printer requires specific HP ink cartridges for proper operation.

Ink Cartridge Expired

This error indicates that one or more installed ink cartridges have passed their expiration date. While the printer may allow continued printing, print quality might be affected.

Ink Cartridge Low/Empty

This error indicates that one or more ink cartridges are low on ink or empty. The printer will prompt you to replace them to continue printing.

Ink System Initialization Failure

This error indicates that the printer failed to properly initialize its ink delivery system during startup. This prevents the printer from becoming ready to print.

Ink System De-priming Failure

This error occurs when the printer fails to successfully de-prime the ink system, which is a process to remove ink from the printheads or tubes, often before service or shipping. This can lead to ink leaks.

Ink System Valve Failure

This error indicates a problem with one of the ink system valves, which control the flow of ink. A faulty valve can cause ink flow issues or leaks.

Ink System Sensor Failure

This error indicates a problem with an ink system sensor, which monitors ink levels, pressure, or temperature. A faulty sensor can lead to inaccurate readings and printer malfunctions.

Ink System Motor Failure

This error indicates a problem with a motor within the ink delivery system, such as an ink pump motor. This prevents proper ink flow and system operation.

Ink System General Error

This is a general error indicating an unspecified problem within the ink delivery system. It suggests a component is not functioning as expected, preventing proper ink management.

Ink System Fan Failure

This error indicates a problem with a fan responsible for cooling components within the ink delivery system. Insufficient cooling can lead to overheating and damage.

Ink System Power Supply Error

This error indicates a critical problem with the power supply specifically for the ink delivery system. This prevents the ink system from receiving power and operating.

Internal Heater Failure

This error indicates a problem with an internal heater element, such as a pre-heater or post-heater. These heaters are crucial for preparing media and drying ink.

Calibration System Failure

This error indicates a problem with the printer's internal calibration system. This can prevent accurate printhead alignment, color calibration, or media advance calibration.

Take-Up Reel System Failure

This error indicates a problem with the optional take-up reel system, which collects printed output. It may be jammed, disconnected, or malfunctioning.

Ink Cartridge Authentication Failure

This error indicates that an ink cartridge cannot be authenticated by the printer. This can be due to a non-HP cartridge, a faulty cartridge chip, or an authentication system issue.

Carriage Error: Carriage System Failure

This is a general critical error indicating a failure within the entire carriage system. The carriage cannot move or operate correctly.

Paper Handling Error: Media Advance System Failure

This error indicates a critical failure in the paper advance system. The printer cannot load or move paper correctly, preventing printing.

Service Error: Internal Communication Error

This error indicates a general problem with internal communication between the printer's components. This prevents the printer from functioning.

Service Error: System Fan Malfunction

This error indicates a problem with a general system cooling fan. Overheating could occur, leading to performance issues or damage.

Service Error: Environmental Sensor Malfunction

This error indicates a problem with an internal environmental sensor (e.g., temperature, humidity). The printer may not be able to operate optimally or safely.

Service Error: Internal Memory (RAM) Failure

This error indicates a problem with the printer's internal memory (RAM). The printer cannot process jobs or may fail to boot.

Service Error: Real-Time Clock (RTC) Failure

This error indicates a problem with the printer's internal real-time clock. This might affect logging or time-sensitive functions, but usually not printing.

Service Error: EEPROM Configuration Error

This error indicates a problem with the printer's non-volatile memory (EEPROM) where configuration data is stored. This can lead to incorrect settings or boot failures.

System Error: Internal Power Failure

This error indicates a general internal power failure within the printer, potentially affecting multiple components. The printer cannot power on or operate.

System Error: Overheating Detected

This error indicates that the printer has detected an internal temperature exceeding safe operating limits. This can cause damage if not addressed.

Connectivity Error: Network Card Malfunction

This error indicates a problem with the printer's network interface card (NIC). The printer cannot connect to the network.

Connectivity Error: USB Port Malfunction

This error indicates a problem with one of the printer's USB ports. Devices connected to this port may not be recognized.

Connectivity Error: Wireless Module Malfunction

This error indicates a problem with the printer's wireless communication module. The printer cannot connect to a wireless network.

System Error: ASIC Failure

This error indicates a failure of an Application-Specific Integrated Circuit (ASIC) on the Main PCA. This is a critical hardware failure.

Service Error: General Internal Hardware Failure

This is a general critical hardware failure that cannot be specifically identified. It indicates a major problem with an internal component.

Service Error: Firmware Corruption (Unspecified)

This error indicates a general corruption of the printer's firmware. The printer cannot boot or operate correctly.

Service Error: Internal Sensor Failure (Unspecified)

This error indicates a problem with an unspecified internal sensor. The printer may not be able to perform certain functions accurately.

Service Error: Motor Driver Failure

This error indicates a failure of a motor driver circuit, preventing one or more motors from operating. This is a critical hardware failure.

Service Error: Data Bus Error

This error indicates a problem with the internal data communication pathways (bus) between major components. This is a critical system failure.

Service Error: Power-On Self-Test (POST) Failure

This error indicates that the printer failed its initial power-on self-test. A critical component is not functioning, preventing the printer from booting.

Service Error: Non-Volatile Memory (NVM) Failure

This error indicates a problem with the printer's non-volatile memory, which stores critical settings and calibration data. The printer may lose settings or fail to boot.

Service Error: Internal Communication Timeout

This error indicates that the printer's components are failing to communicate with each other within expected timeframes. This can lead to system freezes or failures.

Service Error: Watchdog Timer Reset

This error indicates that the printer's internal watchdog timer has reset the system due to an unrecoverable software or hardware fault. The printer has crashed.

Service Error: Component Initialization Failure

This error indicates that a specific internal component failed to initialize during startup. The printer cannot function correctly.

Service Error: Critical System Resource Exhaustion

This error indicates that the printer has run out of critical system resources (e.g., memory, processing power) to perform its tasks. This can lead to crashes.

Ink System Error: Trailing Cable Malfunction

This error indicates a problem with the trailing cable that connects the carriage assembly to the main PCA. This cable transmits data and power to the printheads.

Ink System Error: Carriage Latch Sensor Malfunction

This error indicates that the printer cannot detect the correct state of the carriage latch, which secures the printheads. This can prevent printing.

Ink System Error: Printhead not detected or faulty

This error means the printer cannot detect one or more printheads, or a detected printhead is faulty. This prevents printing.

Carriage Error: Service Station Malfunction

This error indicates a problem with the service station, which cleans and caps the printheads. The carriage cannot move freely or the service station is stuck.

Carriage Error: Scan-Axis Motor Malfunction

This error indicates a problem with the motor that moves the print carriage back and forth. The carriage cannot move, preventing any printing.

Carriage Error: Encoder Strip Malfunction

This error indicates a problem with the encoder strip, a clear plastic strip that tells the carriage its position. If dirty or damaged, the printer cannot track carriage movement accurately.

Paper Axis Motor Failure

This error indicates a problem with the motor responsible for moving the paper through the printer (the paper axis motor). It can prevent paper loading or printing.

Paper Handling Error: Roll Motor Malfunction

This error indicates a problem with the motor responsible for feeding paper from the roll. The printer cannot load or advance paper.

Carriage Axis Motor Failure

This error indicates a problem with the motor responsible for moving the printhead carriage across the printer. It will prevent any printing operations.

Paper Handling Error: Take-up Reel Motor Malfunction

This error indicates a problem with the take-up reel motor, which winds printed paper onto a roll. The printer cannot collect printed output.

Paper Handling Error: Cutter Malfunction

This error indicates a problem with the automatic cutter. It may be stuck, damaged, or unable to perform its function.

Starwheel Motor Failure

This error indicates a problem with the starwheel motor assembly, which helps to flatten and guide the paper after printing. A malfunction can cause paper jams or printing issues.

Hardware Error: Main PCA Firmware Update Failure

This error indicates that a firmware update to the Main PCA has failed or is corrupted. The printer may not be able to boot or function correctly.

Hardware Error: Main PCA Fan Malfunction

This error indicates a problem with the cooling fan on the Main PCA. Overheating could occur, leading to performance issues or damage.

Paper-Axis Motor Failure

This error indicates a problem with the paper-axis motor, which controls the movement of paper through the printer. It might be a motor failure, a paper jam, or a sensor issue.

Roll-to-Roll System Failure

This error indicates a problem with the optional roll-to-roll system (take-up reel). It prevents the printer from automatically collecting printed media.

Hardware Error: Vacuum Fan Malfunction

This error indicates a problem with the vacuum fan, which helps hold the media flat during printing. This can lead to print quality issues or paper jams.

Firmware Error: Printer Initialization Failure

This error indicates a problem during the printer's startup sequence, often related to firmware or internal communication. The printer cannot complete its boot process.

Firmware Error: PostScript/Raster Processor Error

This error indicates a problem with the printer's internal processing of print jobs, specifically related to PostScript or raster data. It might be triggered by a complex print file.

Firmware Error: Critical Firmware Error

This is a general critical firmware error indicating an unrecoverable problem with the printer's operating system. The printer cannot function.

Calibration Error: Paper Axis Motor Calibration Failure

This error indicates a problem during the paper axis calibration process. The printer cannot accurately control paper movement.

Calibration Error: Scan Axis Calibration Failure

This error indicates a problem during the scan axis (carriage movement) calibration. The printer cannot accurately position the printheads.

Paper Handling Error: Paper Jam

This error indicates that paper is jammed within the printer's paper path. The printer cannot continue printing until the jam is cleared.

Paper Handling Error: Media Sensor Malfunction

This error indicates a problem with a paper sensor. The printer cannot detect paper presence or position, leading to loading or feeding issues.

Starwheel Motor Failure

This error indicates a problem with the starwheel assembly motor, which raises and lowers the starwheels that help guide the media after printing. It might be jammed or faulty.