Error Code
TroubleshootingDefinition
A numeric or alphanumeric code displayed on the printer's front panel or in diagnostic logs that identifies a specific hardware or software malfunction.
In-Depth Explanation
DesignJet error codes follow several formats: two-digit codes (XX.Y) for legacy models, hexadecimal codes (0x00XXXXXX) for newer models, and system error codes. Each code maps to a specific component or subsystem failure. Understanding error codes is essential for efficient troubleshooting — they tell you exactly what the printer has detected as wrong, narrowing down the diagnosis significantly.
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14 years ago
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Related Terms
Front PanelDiagnosticsService Manual
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