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Error 0x00C10008High Severity

Ink Supply Station Failure

Severity:High Severity
Affected:7 models
DIY Fix:Professional Recommended
What This Error Means

This error indicates a general failure of the Ink Supply Station (ISS), which manages ink delivery from cartridges to printheads. It could be a pump, sensor, or valve issue.

Common Causes
  • 1Ink pump failure within ISS
  • 2Faulty valves or sensors in ISS
  • 3Leakage within the ISS assembly
  • 4Main PCA communication failure with ISS
  • 5Physical damage to ISS components
Symptoms to Watch For
  • Printer displays '0x00C10008' error code
  • Printer unable to prepare for printing
  • No ink output or missing colors
  • Ink system makes loud or unusual noises
  • Printer continuously attempts to prime ink system
Basic Troubleshooting Steps
1. Turn the printer off and then on again.2. Ensure all ink cartridges are properly installed and not empty.3. Check for any visible leaks or kinks in the ink tubes connecting to the ISS.4. If the error persists, service is required as the ISS assembly likely needs replacement.

Video Guides

5 videos

Fix 'Print System Problem,' 'Problem with Ink System' errors | HP OfficeJet printers | HP Support

1 year ago

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Affected Printers (7)
DesignJet 5500ps
DesignJet T1600
DesignJet T600
DesignJet T770
DesignJet T950
DesignJet Z6800
HP PageWide XL 5100
Related Resources
DesignJet Glossary
FAQ
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