DesignJet 815mfp

Formatter Board Failure

This error indicates a problem with the formatter board, which is the main logic board of the printer. It controls all printer functions and communication.

Front Panel Failure

This error indicates a communication problem with the front panel display or its associated electronics. The printer may not respond to button presses or display garbled information.

Printhead Missing/Not Installed

This error indicates that a printhead is either missing from its slot or was not properly installed. The printer cannot detect the presence of a printhead.

Ink System Error: Ink Supply Station Malfunction

This error indicates a problem with the ink supply station, which delivers ink from the cartridges to the printheads. The printer cannot supply ink.

Ink System Priming Failure

This error occurs when the printer fails to successfully prime the ink system, meaning it cannot draw ink from the cartridges to the printheads. This prevents printing.

Ink System General Error

This is a general error indicating an unspecified problem within the ink delivery system. It suggests a component is not functioning as expected, preventing proper ink management.

Service Error: General Internal Hardware Failure

This is a general critical hardware failure that cannot be specifically identified. It indicates a major problem with an internal component.

Service Error: Component Initialization Failure

This error indicates that a specific internal component failed to initialize during startup. The printer cannot function correctly.

Service Error: Critical System Resource Exhaustion

This error indicates that the printer has run out of critical system resources (e.g., memory, processing power) to perform its tasks. This can lead to crashes.

Ink System Error: Trailing Cable Malfunction

This error indicates a problem with the trailing cable that connects the carriage assembly to the main PCA. This cable transmits data and power to the printheads.

Ink System Error: Carriage Latch Sensor Malfunction

This error indicates that the printer cannot detect the correct state of the carriage latch, which secures the printheads. This can prevent printing.

Ink System Error: Printhead not detected or faulty

This error means the printer cannot detect one or more printheads, or a detected printhead is faulty. This prevents printing.

Carriage Error: Scan-Axis Motor Malfunction

This error indicates a problem with the motor that moves the print carriage back and forth. The carriage cannot move, preventing any printing.

Starwheel Motor Failure

This error indicates a problem with the starwheel motor assembly, which helps to flatten and guide the paper after printing. A malfunction can cause paper jams or printing issues.

Hardware Error: Main PCA Firmware Update Failure

This error indicates that a firmware update to the Main PCA has failed or is corrupted. The printer may not be able to boot or function correctly.