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DesignJet Z2100

DesignJet Z2100

44-inch2007–Present

An 8-ink photo printer designed for graphic designers, photographers, and artists requiring precise color and long-lasting prints. It featured HP's Vivera pigment inks for archival quality.

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5 videos

HP Designjet Z2100 Printer - Print Head Alignment and Colour Calibration

13 years ago

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Error Codes (33)

01:01criticaloccasional

Formatter Board Failure

This error indicates a problem with the formatter board, which is the main logic board of the printer. It controls all printer functions and communication.

02:10criticaloccasional

Carriage Assembly Failure

This error indicates a problem with the carriage assembly, which holds the printheads and moves across the paper. It suggests the carriage motor, encoder strip, or belt might be faulty, preventing proper movement.

02.0criticalrare

System Error: Carriage PCA Malfunction

This error indicates a problem with the carriage assembly's printed circuit board. This board controls the printheads and their communication with the main PCA.

03:10criticalcommon

Power Supply Unit (PSU) Failure

This error indicates a problem with the printer's power supply unit. The PSU is responsible for converting wall power into the various voltages needed by the printer's components.

08:04mediumoccasional

Front Panel Failure

This error indicates a problem with the front panel assembly, which includes the display and control buttons. It might be a communication issue or a hardware failure.

08.0mediumrare

System Error: Front Panel Malfunction

This error indicates a problem with the printer's front panel display or its connection. The printer may still function, but user interaction is limited.

0x00C10003mediumrare

Printhead Life Expired

This error indicates that one or more printheads have reached the end of their estimated useful life. While they may still function, print quality is likely to degrade.

0x00C10004criticaloccasional

Memory Error

This error indicates a problem with the printer's internal memory (RAM). This can prevent the printer from booting up or processing print jobs correctly.

0x00C1000Bcriticaloccasional

Ink System Error: Ink Supply Station Malfunction

This error indicates a problem with the ink supply station, which delivers ink from the cartridges to the printheads. The printer cannot supply ink.

0x00C1000Ehighoccasional

Ink System Pressure Error

This error indicates an issue with the ink pressure within the printer's ink delivery system. This can lead to poor print quality or prevent printing altogether.

0x00C10011highcommon

Ink System Air Detection

This error indicates that the printer has detected air within the ink delivery system. Air in the ink lines can prevent proper ink flow and cause print quality issues.

0x00C10019lowoccasional

Ink Cartridge Low/Empty

This error indicates that one or more ink cartridges are low on ink or empty. The printer will prompt you to replace them to continue printing.

0x00C1001Ahighoccasional

Ink System Initialization Failure

This error indicates that the printer failed to properly initialize its ink delivery system during startup. This prevents the printer from becoming ready to print.

0x00C1001Chighoccasional

Ink System Valve Failure

This error indicates a problem with one of the ink system valves, which control the flow of ink. A faulty valve can cause ink flow issues or leaks.

0x00C1001Fhighoccasional

Ink System General Error

This is a general error indicating an unspecified problem within the ink delivery system. It suggests a component is not functioning as expected, preventing proper ink management.

0x00C10021criticaloccasional

Ink System Power Supply Error

This error indicates a critical problem with the power supply specifically for the ink delivery system. This prevents the ink system from receiving power and operating.

0x00C80001lowcommon

Service Error: Real-Time Clock (RTC) Failure

This error indicates a problem with the printer's internal real-time clock. This might affect logging or time-sensitive functions, but usually not printing.

0x00F20001mediumcommon

Service Error: Internal Sensor Failure (Unspecified)

This error indicates a problem with an unspecified internal sensor. The printer may not be able to perform certain functions accurately.

0x00F60001highrare

Service Error: Non-Volatile Memory (NVM) Failure

This error indicates a problem with the printer's non-volatile memory, which stores critical settings and calibration data. The printer may lose settings or fail to boot.

0x00F70001highcommon

Service Error: Internal Communication Timeout

This error indicates that the printer's components are failing to communicate with each other within expected timeframes. This can lead to system freezes or failures.

0x00F90001criticalrare

Service Error: Component Initialization Failure

This error indicates that a specific internal component failed to initialize during startup. The printer cannot function correctly.

11:11highoccasional

Ink System Error: Trailing Cable Malfunction

This error indicates a problem with the trailing cable that connects the carriage assembly to the main PCA. This cable transmits data and power to the printheads.

21:10highoccasional

Carriage Error: Service Station Malfunction

This error indicates a problem with the service station, which cleans and caps the printheads. The carriage cannot move freely or the service station is stuck.

22:10criticaloccasional

Carriage Error: Scan-Axis Motor Malfunction

This error indicates a problem with the motor that moves the print carriage back and forth. The carriage cannot move, preventing any printing.

42:10highoccasional

Paper Handling Error: Take-up Reel Motor Malfunction

This error indicates a problem with the take-up reel motor, which winds printed paper onto a roll. The printer cannot collect printed output.

55:03mediumoccasional

Hardware Error: Main PCA Fan Malfunction

This error indicates a problem with the cooling fan on the Main PCA. Overheating could occur, leading to performance issues or damage.

55:10highoccasional

Paper-Axis Motor Failure

This error indicates a problem with the paper-axis motor, which controls the movement of paper through the printer. It might be a motor failure, a paper jam, or a sensor issue.

56:10highoccasional

Hardware Error: Vacuum Fan Malfunction

This error indicates a problem with the vacuum fan, which helps hold the media flat during printing. This can lead to print quality issues or paper jams.

61:01highoccasional

Firmware Error: Printer Initialization Failure

This error indicates a problem during the printer's startup sequence, often related to firmware or internal communication. The printer cannot complete its boot process.

61:05mediumoccasional

Firmware Error: PostScript/Raster Processor Error

This error indicates a problem with the printer's internal processing of print jobs, specifically related to PostScript or raster data. It might be triggered by a complex print file.

79:04criticaloccasional

Firmware Error: Critical Firmware Error

This is a general critical firmware error indicating an unrecoverable problem with the printer's operating system. The printer cannot function.

86:01mediumoccasional

Paper Handling Error: Paper Jam

This error indicates that paper is jammed within the printer's paper path. The printer cannot continue printing until the jam is cleared.

87:01mediumoccasional

Starwheel Motor Failure

This error indicates a problem with the starwheel assembly motor, which raises and lowers the starwheels that help guide the media after printing. It might be jammed or faulty.