DesignJet T3500 Production eMFP

System Error: Carriage PCA Malfunction

This error indicates a problem with the carriage assembly's printed circuit board. This board controls the printheads and their communication with the main PCA.

System Error: Power Supply Unit (PSU) Malfunction

This error indicates a problem with the printer's power supply unit. The printer is not receiving stable or correct power, preventing it from functioning.

Ink System Prime Failure

This error indicates that the printer failed to prime the ink system, meaning it could not successfully draw ink from the cartridges to the printheads. This often points to air in the lines or a pump issue.

Ink Cartridge Type Mismatch

This error indicates that an incorrect type of ink cartridge has been installed in the printer. The printer requires specific HP ink cartridges for proper operation.

Ink System De-priming Failure

This error occurs when the printer fails to successfully de-prime the ink system, which is a process to remove ink from the printheads or tubes, often before service or shipping. This can lead to ink leaks.

Ink System Fan Failure

This error indicates a problem with a fan responsible for cooling components within the ink delivery system. Insufficient cooling can lead to overheating and damage.

Internal Heater Failure

This error indicates a problem with an internal heater element, such as a pre-heater or post-heater. These heaters are crucial for preparing media and drying ink.

Service Error: Internal Memory (RAM) Failure

This error indicates a problem with the printer's internal memory (RAM). The printer cannot process jobs or may fail to boot.

Service Error: Internal Communication Timeout

This error indicates that the printer's components are failing to communicate with each other within expected timeframes. This can lead to system freezes or failures.

Ink System Error: Trailing Cable Malfunction

This error indicates a problem with the trailing cable that connects the carriage assembly to the main PCA. This cable transmits data and power to the printheads.

Paper Handling Error: Roll Motor Malfunction

This error indicates a problem with the motor responsible for feeding paper from the roll. The printer cannot load or advance paper.

Hardware Error: Main PCA Fan Malfunction

This error indicates a problem with the cooling fan on the Main PCA. Overheating could occur, leading to performance issues or damage.

Firmware Error: Printer Initialization Failure

This error indicates a problem during the printer's startup sequence, often related to firmware or internal communication. The printer cannot complete its boot process.