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Error 0x00C10001High Severity

Printhead Missing/Not Installed

Severity:High Severity
Affected:13 models
DIY Fix:Professional Recommended
What This Error Means

This error indicates that a printhead is either missing from its slot or was not properly installed. The printer cannot detect the presence of a printhead.

Common Causes
  • 1Printhead physically missing
  • 2Printhead not properly installed/seated
  • 3Damaged printhead electrical contacts
  • 4Faulty printhead carriage
  • 5Main PCA printhead detection circuit failure
Symptoms to Watch For
  • Printer displays '0x00C10001' error code
  • Printer prompts to install printhead
  • Printer unable to prepare for printing
  • Printhead carriage stuck or not moving
  • Ink system priming fails
Basic Troubleshooting Steps
1. Open the printhead cover and check if any printhead slots are empty.2. If a printhead is missing, install a new, genuine HP printhead.3. If printheads are present, remove and reinsert each one, ensuring they are seated correctly and the latches are closed.

Video Guides

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How to Fix HP OfficeJet Missing or Failed Printhead Error - FIX👍

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Printhead Not Detected Fix #howto #hpprinter #printhead

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HOW TO FIX MISSING, NOT DETECTED OR INCORRECT INSTALLED PRINTHEAD ON HP OFFICEJET PRO 251, 8600,8610

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Affected Printers (13)
DesignJet 111
DesignJet 4000
DesignJet 650c
DesignJet 815mfp
DesignJet T1600
DesignJet T250
DesignJet T600
DesignJet T650
DesignJet T770
DesignJet Z6 PostScript
DesignJet Z6600 Production
HP PageWide XL 3600
HP PageWide XL 8000
Related Resources
DesignJet Glossary
FAQ
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