DesignJet 500

System Error: Carriage PCA Malfunction

This error indicates a problem with the carriage assembly's printed circuit board. This board controls the printheads and their communication with the main PCA.

System Error: Front Panel Malfunction

This error indicates a problem with the printer's front panel display or its connection. The printer may still function, but user interaction is limited.

Ink System Error: Ink Supply Station Malfunction

This error indicates a problem with the ink supply station, which delivers ink from the cartridges to the printheads. The printer cannot supply ink.

Service Error: Environmental Sensor Malfunction

This error indicates a problem with an internal environmental sensor (e.g., temperature, humidity). The printer may not be able to operate optimally or safely.

System Error: Internal Power Failure

This error indicates a general internal power failure within the printer, potentially affecting multiple components. The printer cannot power on or operate.

Connectivity Error: Wireless Module Malfunction

This error indicates a problem with the printer's wireless communication module. The printer cannot connect to a wireless network.

Service Error: General Internal Hardware Failure

This is a general critical hardware failure that cannot be specifically identified. It indicates a major problem with an internal component.

Service Error: Internal Sensor Failure (Unspecified)

This error indicates a problem with an unspecified internal sensor. The printer may not be able to perform certain functions accurately.

Service Error: Critical System Resource Exhaustion

This error indicates that the printer has run out of critical system resources (e.g., memory, processing power) to perform its tasks. This can lead to crashes.

Carriage Error: Scan-Axis Motor Malfunction

This error indicates a problem with the motor that moves the print carriage back and forth. The carriage cannot move, preventing any printing.

Carriage Error: Encoder Strip Malfunction

This error indicates a problem with the encoder strip, a clear plastic strip that tells the carriage its position. If dirty or damaged, the printer cannot track carriage movement accurately.

Paper Handling Error: Cutter Malfunction

This error indicates a problem with the automatic cutter. It may be stuck, damaged, or unable to perform its function.

Calibration Error: Paper Axis Motor Calibration Failure

This error indicates a problem during the paper axis calibration process. The printer cannot accurately control paper movement.