DesignJet XL 3600 MFP
DesignJet XL 3600 MFP
A high-performance MFP designed for fast, secure, and cost-effective printing, scanning, and copying, ideal for demanding workgroups and print rooms.
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Error Code: 86:01 Q5669 60687 Carriage Bushing HP DesignJet
Error Codes (24)
System Error: Main PCA Malfunction
This error indicates a problem with the printer's main board (PCA - Printed Circuit Assembly). It's a critical hardware failure that prevents the printer from operating.
Carriage Assembly Failure
This error indicates a problem with the carriage assembly, which holds the printheads and moves across the paper. It suggests the carriage motor, encoder strip, or belt might be faulty, preventing proper movement.
System Error: Power Supply Unit (PSU) Malfunction
This error indicates a problem with the printer's power supply unit. The printer is not receiving stable or correct power, preventing it from functioning.
Front Panel Failure
This error indicates a communication problem with the front panel display or its associated electronics. The printer may not respond to button presses or display garbled information.
Front Panel Failure
This error indicates a problem with the front panel assembly, which includes the display and control buttons. It might be a communication issue or a hardware failure.
Printhead Not Calibrated
This error indicates that a newly installed printhead has not been calibrated, or a previous calibration failed. This can lead to print quality issues.
Ink System Error: Ink Level Sensor Malfunction
This error indicates a problem with the ink level sensor for one or more cartridges. The printer cannot accurately determine ink levels.
Ink System Priming Failure
This error occurs when the printer fails to successfully prime the ink system, meaning it cannot draw ink from the cartridges to the printheads. This prevents printing.
Ink Cartridge Type Mismatch
This error indicates that an incorrect type of ink cartridge has been installed in the printer. The printer requires specific HP ink cartridges for proper operation.
Ink Cartridge Expired
This error indicates that one or more installed ink cartridges have passed their expiration date. While the printer may allow continued printing, print quality might be affected.
Carriage Error: Carriage System Failure
This is a general critical error indicating a failure within the entire carriage system. The carriage cannot move or operate correctly.
Service Error: Internal Communication Error
This error indicates a general problem with internal communication between the printer's components. This prevents the printer from functioning.
Service Error: System Fan Malfunction
This error indicates a problem with a general system cooling fan. Overheating could occur, leading to performance issues or damage.
System Error: Internal Power Failure
This error indicates a general internal power failure within the printer, potentially affecting multiple components. The printer cannot power on or operate.
System Error: ASIC Failure
This error indicates a failure of an Application-Specific Integrated Circuit (ASIC) on the Main PCA. This is a critical hardware failure.
Service Error: Motor Driver Failure
This error indicates a failure of a motor driver circuit, preventing one or more motors from operating. This is a critical hardware failure.
Service Error: Internal Communication Timeout
This error indicates that the printer's components are failing to communicate with each other within expected timeframes. This can lead to system freezes or failures.
Service Error: Component Initialization Failure
This error indicates that a specific internal component failed to initialize during startup. The printer cannot function correctly.
Service Error: Critical System Resource Exhaustion
This error indicates that the printer has run out of critical system resources (e.g., memory, processing power) to perform its tasks. This can lead to crashes.
Ink System Error: Printhead not detected or faulty
This error means the printer cannot detect one or more printheads, or a detected printhead is faulty. This prevents printing.
Carriage Error: Encoder Strip Malfunction
This error indicates a problem with the encoder strip, a clear plastic strip that tells the carriage its position. If dirty or damaged, the printer cannot track carriage movement accurately.
Paper Handling Error: Take-up Reel Motor Malfunction
This error indicates a problem with the take-up reel motor, which winds printed paper onto a roll. The printer cannot collect printed output.
Starwheel Motor Failure
This error indicates a problem with the starwheel motor assembly, which helps to flatten and guide the paper after printing. A malfunction can cause paper jams or printing issues.
Firmware Error: Printer Initialization Failure
This error indicates a problem during the printer's startup sequence, often related to firmware or internal communication. The printer cannot complete its boot process.