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DesignJet Error CodeIndependent Resource Hub
Error 0x00C1000F 0xXXXXXXXMedium Severity

Ink Cartridge Not Detected (Specific Color)

Severity:Medium Severity
Affected:9 models
DIY Fix:Possible
What This Error Means

This error indicates that a specific ink cartridge is not detected or is not properly installed. The '0xXXXXXXX' portion of the code identifies the problematic color or slot.

Common Causes
  • 1Specific ink cartridge not properly installed
  • 2Faulty or empty specific ink cartridge
  • 3Damaged or dirty chip on specific cartridge
  • 4Ink cartridge reader board failure (specific slot)
  • 5Non-genuine specific ink cartridge
Symptoms to Watch For
  • Printer displays '0x00C1000F 0xXXXXXXX' error code
  • Printer prompts to install or check specific cartridge
  • Printer unable to print
  • Ink level indicator for specific color shows empty or '?'
  • Printer unable to initialize
Basic Troubleshooting Steps
1. Note the specific color indicated by the error code or printer display.2. Open the ink cartridge cover and remove the cartridge for the problematic color.3. Inspect the cartridge's chip and contacts for any damage or debris. Clean gently.4. Reinsert the cartridge firmly until it clicks.5. If the error persists, replace the cartridge for the problematic color with a new, genuine HP cartridge.

Video Guides

5 videos

How to fix ink cartridge errors on HP Inkjet printers | HP Support

2 years ago

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Affected Printers (9)
DesignJet 650c
DesignJet Studio 24-inch
DesignJet T1600
DesignJet T200
DesignJet T600
DesignJet T650
DesignJet T7200
DesignJet T795
DesignJet Z6800 Production Printer
Related Resources
DesignJet Glossary
FAQ
Test Your Knowledge
Related Glossary Terms
Error Code

A numeric or alphanumeric code displayed on the printer's front panel or in diagnostic logs that identifies a specific hardware or software malfunction.

Maintenance Cartridge

A replaceable cartridge that collects excess ink from printhead cleaning cycles, spitting, and other maintenance operations.

Color Calibration

The process of adjusting the printer's color output to match a known standard, ensuring consistent and accurate color reproduction.

Ink Delivery System

The complete system that stores, transports, and delivers ink from the cartridges to the printheads, including tubes, valves, and pressure regulators.

HP 711 Ink Cartridges

HP 711 ink cartridges are available in black (80ml/38ml), cyan, magenta, and yellow (29ml) for DesignJet T120, T520, T125, T130, T525, and T530 printers.

HP 727 Ink Cartridges

HP 727 ink cartridges come in 6 colors for DesignJet T920, T930, T1500, T1530, T2500, T2530, and T3500 printers.

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