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Error 08:11High Severity

Formatter Board Failure

Severity:High Severity
Affected:8 models
DIY Fix:Professional Recommended
What This Error Means

This error indicates a problem with the formatter board, which processes print data and communicates with the network/USB. It's often linked to communication issues.

Common Causes
  • 1Faulty formatter board
  • 2Loose or damaged internal data cable to Main PCA
  • 3Network card failure (if optional card is installed)
  • 4Corrupted firmware on formatter
  • 5External device (e.g., faulty network switch) causing communication issues
Symptoms to Watch For
  • Printer fails to boot
  • Printer does not respond to print jobs
  • Network connectivity issues
  • Error appears immediately on power-up
  • No communication with computer
Basic Troubleshooting Steps
1. Turn off the printer and unplug it. 2. Remove any network cables or USB cables connected to the formatter. 3. Plug in and power on. If the error clears, reconnect one cable at a time. 4. If the error persists without cables, the formatter board may be faulty.

Video Guides

5 videos

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6 years ago

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Affected Printers (8)
DesignJet 1055cm
DesignJet 111
DesignJet 4000
DesignJet T230
DesignJet T2530
DesignJet T650
DesignJet Z6800 Production Printer
HP PageWide XL 8000
Related Resources
DesignJet Glossary
FAQ
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