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DesignJet T930

DesignJet T930

36-inch2015–Present

Professional large format printer with PostScript, encrypted hard disk, and advanced security features.

Video Guides

5 videos

Clearing a Paper Jam | HP DesignJet T930,T1530, and T2530 Printer Series | HP

9 years ago

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Error Codes (12)

02.0criticaloccasional

System Error: Carriage PCA Malfunction

This error indicates a problem with the carriage assembly's printed circuit board. This board controls the printheads and their communication with the main PCA.

03.0criticalrare

System Error: Power Supply Unit (PSU) Malfunction

This error indicates a problem with the printer's power supply unit. The printer is not receiving stable or correct power, preventing it from functioning.

0x00C1000Bcriticalrare

Ink System Error: Ink Supply Station Malfunction

This error indicates a problem with the ink supply station, which delivers ink from the cartridges to the printheads. The printer cannot supply ink.

0x00C1000Cmediumcommon

Ink System Error: Ink Cartridge Failure

This error indicates a problem with one or more ink cartridges. The printer cannot detect or use the cartridge.

0x00C20002criticaloccasional

Carriage Error: Carriage System Failure

This is a general critical error indicating a failure within the entire carriage system. The carriage cannot move or operate correctly.

0x00C30001criticaloccasional

Paper Handling Error: Media Advance System Failure

This error indicates a critical failure in the paper advance system. The printer cannot load or move paper correctly, preventing printing.

0x00CD0001highrare

System Error: Overheating Detected

This error indicates that the printer has detected an internal temperature exceeding safe operating limits. This can cause damage if not addressed.

0x00D10001lowoccasional

Connectivity Error: USB Port Malfunction

This error indicates a problem with one of the printer's USB ports. Devices connected to this port may not be recognized.

0x00F00001criticalrare

Service Error: General Internal Hardware Failure

This is a general critical hardware failure that cannot be specifically identified. It indicates a major problem with an internal component.

0x00F60001highcommon

Service Error: Non-Volatile Memory (NVM) Failure

This error indicates a problem with the printer's non-volatile memory, which stores critical settings and calibration data. The printer may lose settings or fail to boot.

21:10highrare

Carriage Error: Service Station Malfunction

This error indicates a problem with the service station, which cleans and caps the printheads. The carriage cannot move freely or the service station is stuck.

23:10highcommon

Carriage Error: Encoder Strip Malfunction

This error indicates a problem with the encoder strip, a clear plastic strip that tells the carriage its position. If dirty or damaged, the printer cannot track carriage movement accurately.