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Error 0x00C50001High Severity

Service Error: System Fan Malfunction

Severity:High Severity
Affected:16 models
DIY Fix:Professional Recommended
What This Error Means

This error indicates a problem with a general system cooling fan. Overheating could occur, leading to performance issues or damage.

Common Causes
  • 1System fan motor failure (e.g., seized bearings, open winding)
  • 2Accumulation of dust and debris obstructing fan blades or motor, leading to overheating and failure
  • 3Faulty fan control circuit on the main PCA (Processor Control Assembly) failing to provide power or control signal
  • 4Damaged or disconnected fan cable/connector between the system fan and the main PCA
Symptoms to Watch For
  • Error code 0x00C50001 displayed on the front panel
  • Audible absence of fan noise from the cooling system
  • Printer enclosure feeling unusually warm or hot to the touch, especially near ventilation areas
  • Intermittent printer shutdowns or restarts due to thermal protection activation
Basic Troubleshooting Steps
1. Turn off the printer and unplug it. 2. Ensure the printer has adequate ventilation. 3. Inspect all fan vents for dust or obstructions. 4. Plug in and restart the printer. If a fan is faulty, it needs replacement.

Video Guides

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Affected Printers (16)
DesignJet 1050c
DesignJet 4000
DesignJet 430
DesignJet 750c Plus
DesignJet Studio 36-inch
DesignJet T130
DesignJet T1530
DesignJet T1700
DesignJet T200
DesignJet T250
DesignJet T650
DesignJet XL 3600 MFP
DesignJet Z2600
DesignJet Z3100
DesignJet Z9+ PostScript
HP DesignJet Studio Steel
Related Resources
DesignJet Glossary
FAQ
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