DesignJet 800
DesignJet 800
Building on the 500 series, the 800 offered faster processing and PostScript support, making it suitable for more complex CAD files and some graphic applications.
Video Guides
5 videosHP Designjet 500/800 System Error 22:10 Repair
More Videos
HP Designjet 800 Formatter Replacement, Fixes System Error 05:10
DesignJet 500 repair 21:10 (21.10) error code - repair advice by HP Plotter
Designjet T or Z series error 08:04, 08:07, 08:11
HP Designjet 500, 800 Electronics Module Replacement - Error 01:10
Error Codes (22)
System Error: Main PCA Malfunction
This error indicates a problem with the printer's main board (PCA - Printed Circuit Assembly). It's a critical hardware failure that prevents the printer from operating.
System Error: Carriage PCA Malfunction
This error indicates a problem with the carriage assembly's printed circuit board. This board controls the printheads and their communication with the main PCA.
Printhead Failure (Specific Color)
This error indicates a specific printhead is failing or not communicating properly. The '0xXXXXXXX' portion of the code usually identifies the problematic color or printhead slot.
Ink System Priming Failure
This error occurs when the printer fails to successfully prime the ink system, meaning it cannot draw ink from the cartridges to the printheads. This prevents printing.
Printhead Not Detected
This error indicates that the printer cannot detect one or more printheads. This is often due to improper installation, dirty contacts, or a faulty printhead.
Printhead Temperature Sensor Error
This error indicates a problem with the temperature sensor on one or more printheads. The printer cannot accurately monitor the printhead temperature, which is crucial for proper operation.
Ink System Initialization Failure
This error indicates that the printer failed to properly initialize its ink delivery system during startup. This prevents the printer from becoming ready to print.
Ink System Sensor Failure
This error indicates a problem with an ink system sensor, which monitors ink levels, pressure, or temperature. A faulty sensor can lead to inaccurate readings and printer malfunctions.
Internal Heater Failure
This error indicates a problem with an internal heater element, such as a pre-heater or post-heater. These heaters are crucial for preparing media and drying ink.
Service Error: Internal Communication Error
This error indicates a general problem with internal communication between the printer's components. This prevents the printer from functioning.
Connectivity Error: Network Card Malfunction
This error indicates a problem with the printer's network interface card (NIC). The printer cannot connect to the network.
Service Error: Motor Driver Failure
This error indicates a failure of a motor driver circuit, preventing one or more motors from operating. This is a critical hardware failure.
Service Error: Data Bus Error
This error indicates a problem with the internal data communication pathways (bus) between major components. This is a critical system failure.
Service Error: Power-On Self-Test (POST) Failure
This error indicates that the printer failed its initial power-on self-test. A critical component is not functioning, preventing the printer from booting.
Service Error: Non-Volatile Memory (NVM) Failure
This error indicates a problem with the printer's non-volatile memory, which stores critical settings and calibration data. The printer may lose settings or fail to boot.
Service Error: Internal Communication Timeout
This error indicates that the printer's components are failing to communicate with each other within expected timeframes. This can lead to system freezes or failures.
Carriage Axis Motor Failure
This error indicates a problem with the motor responsible for moving the printhead carriage across the printer. It will prevent any printing operations.
Paper Handling Error: Take-up Reel Motor Malfunction
This error indicates a problem with the take-up reel motor, which winds printed paper onto a roll. The printer cannot collect printed output.
Hardware Error: Vacuum Fan Malfunction
This error indicates a problem with the vacuum fan, which helps hold the media flat during printing. This can lead to print quality issues or paper jams.
Firmware Error: Critical Firmware Error
This is a general critical firmware error indicating an unrecoverable problem with the printer's operating system. The printer cannot function.
Calibration Error: Scan Axis Calibration Failure
This error indicates a problem during the scan axis (carriage movement) calibration. The printer cannot accurately position the printheads.
Paper Handling Error: Paper Jam
This error indicates that paper is jammed within the printer's paper path. The printer cannot continue printing until the jam is cleared.
A page description language developed by Adobe that enables complex graphics, fonts, and layouts to be rendered consistently across different output devices.
Software that converts vector graphics, text, and images into a raster (bitmap) format that the printer can output. Essential for processing complex design files.