Hard Disk Drive (HDD) Failure
This error indicates a problem with the printer's internal hard disk drive. The HDD stores print jobs, firmware, and printer settings.
- 1Physical failure of the HDD
- 2Corrupted data on the HDD
- 3Loose or faulty HDD cables (data or power)
- 4Main PCA controller failure (less common)
- 5Firmware corruption affecting HDD access
- Printer fails to boot past a certain point
- Slow printer response times
- Error appears intermittently
- Printer cannot store or retrieve print jobs
- Clicking or grinding noises from HDD area
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Testing the hard disk for failure
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The internal software embedded in the printer that controls all hardware operations, user interface, network connectivity, and print processing.
A numeric or alphanumeric code displayed on the printer's front panel or in diagnostic logs that identifies a specific hardware or software malfunction.