Starwheel Motor Failure
This error indicates a problem with the starwheel assembly motor, which raises and lowers the starwheels that help guide the media after printing. It might be jammed or faulty.
- 1Obstruction in starwheel path
- 2Faulty starwheel motor
- 3Damaged starwheel assembly
- 4Dried ink buildup on starwheels or mechanism
- Starwheels not raising or lowering
- Loud noises from starwheel area
- Printer unable to complete print job
- Error during paper ejection
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5 videosHP DesignJet Starwheel Motor Assembly: The Smartest Plotter Fix
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The mechanism that moves the printheads back and forth across the media during printing. It rides on a guide rail and is driven by the scan-axis motor via a belt.
Optical or mechanical sensors that detect the presence, type, width, and position of print media loaded in the printer.
The motor that drives the carriage assembly horizontally across the platen. It's responsible for the precise left-right movement of the printheads during printing.
The built-in blade mechanism that automatically cuts media after each print job or at specified intervals.
A set of printer settings optimized for a specific media type, including ink limits, drying time, number of passes, and color profile.
A print mode where the printhead deposits ink in both directions of travel (left-to-right and right-to-left), doubling print speed compared to uni-directional printing.