Test User from Test City just got help with Test Issue

5 people helped this hour

DesignJet T7100

DesignJet T7100

42-inch2010–Present

A high-speed production printer for monochrome and color CAD applications, offering a low cost per page. It was designed for central reproduction departments and large workgroups.

Video Guides

5 videos

DesignJet T7100 Error 79:04

11 years ago

More Videos

HP Designjet T7100 Image Quality Diagnostics

Designjet T or Z series error 08:04, 08:07, 08:11

DesignJet 100 - 130 reading error codes

HP Designjet T7100

Error Codes (41)

01:03criticaloccasional

Formatter Board Failure

This error indicates a problem with the formatter board, which is the main control unit of the printer. It often suggests a hardware malfunction that prevents the printer from booting or operating correctly.

01.0criticaloccasional

System Error: Main PCA Malfunction

This error indicates a problem with the printer's main board (PCA - Printed Circuit Assembly). It's a critical hardware failure that prevents the printer from operating.

02:10criticaloccasional

Carriage Assembly Failure

This error indicates a problem with the carriage assembly, which holds the printheads and moves across the paper. It suggests the carriage motor, encoder strip, or belt might be faulty, preventing proper movement.

0x00C10005mediumoccasional

Printhead Blocked/Clogged

This error indicates that one or more printheads are severely clogged or blocked, preventing ink from being ejected properly. This leads to missing colors or poor print quality.

0x00C1000Bcriticaloccasional

Ink System Error: Ink Supply Station Malfunction

This error indicates a problem with the ink supply station, which delivers ink from the cartridges to the printheads. The printer cannot supply ink.

0x00C1000Dmediumoccasional

Ink System Error: Ink Level Sensor Malfunction

This error indicates a problem with the ink level sensor for one or more cartridges. The printer cannot accurately determine ink levels.

0x00C1000Ehighoccasional

Ink System Pressure Error

This error indicates an issue with the ink pressure within the printer's ink delivery system. This can lead to poor print quality or prevent printing altogether.

0x00C1000Fhighoccasional

Ink System Priming Failure

This error occurs when the printer fails to successfully prime the ink system, meaning it cannot draw ink from the cartridges to the printheads. This prevents printing.

0x00C10010criticaloccasional

Ink System Leak Detected

This error indicates that the printer has detected an ink leak within the ink delivery system. This is a critical issue that can damage internal components.

0x00C10011highoccasional

Ink System Air Detection

This error indicates that the printer has detected air within the ink delivery system. Air in the ink lines can prevent proper ink flow and cause print quality issues.

0x00C10012highoccasional

Printhead Overheating

This error indicates that one or more printheads are overheating. This can be caused by a faulty printhead, insufficient ink flow, or a problem with the printer's cooling system.

0x00C10013mediumoccasional

Printhead Not Detected

This error indicates that the printer cannot detect one or more printheads. This is often due to improper installation, dirty contacts, or a faulty printhead.

0x00C10014highoccasional

Printhead Voltage Error

This error indicates an issue with the voltage supplied to the printheads. Incorrect voltage can damage printheads or prevent them from firing properly.

0x00C10015highoccasional

Printhead Temperature Sensor Error

This error indicates a problem with the temperature sensor on one or more printheads. The printer cannot accurately monitor the printhead temperature, which is crucial for proper operation.

0x00C10016mediumoccasional

Ink System Calibration Failure

This error indicates that the printer failed to successfully complete an ink system calibration. This can lead to inaccurate color reproduction or print quality issues.

0x00C10017lowoccasional

Ink Cartridge Type Mismatch

This error indicates that an incorrect type of ink cartridge has been installed in the printer. The printer requires specific HP ink cartridges for proper operation.

0x00C10018lowoccasional

Ink Cartridge Expired

This error indicates that one or more installed ink cartridges have passed their expiration date. While the printer may allow continued printing, print quality might be affected.

0x00C10019lowoccasional

Ink Cartridge Low/Empty

This error indicates that one or more ink cartridges are low on ink or empty. The printer will prompt you to replace them to continue printing.

0x00C1001Ahighoccasional

Ink System Initialization Failure

This error indicates that the printer failed to properly initialize its ink delivery system during startup. This prevents the printer from becoming ready to print.

0x00C1001Bhighoccasional

Ink System De-priming Failure

This error occurs when the printer fails to successfully de-prime the ink system, which is a process to remove ink from the printheads or tubes, often before service or shipping. This can lead to ink leaks.

0x00C1001Chighoccasional

Ink System Valve Failure

This error indicates a problem with one of the ink system valves, which control the flow of ink. A faulty valve can cause ink flow issues or leaks.

0x00C1001Dhighoccasional

Ink System Sensor Failure

This error indicates a problem with an ink system sensor, which monitors ink levels, pressure, or temperature. A faulty sensor can lead to inaccurate readings and printer malfunctions.

0x00C1001Ehighoccasional

Ink System Motor Failure

This error indicates a problem with a motor within the ink delivery system, such as an ink pump motor. This prevents proper ink flow and system operation.

0x00C1001Fhighoccasional

Ink System General Error

This is a general error indicating an unspecified problem within the ink delivery system. It suggests a component is not functioning as expected, preventing proper ink management.

0x00C10020mediumoccasional

Ink System Fan Failure

This error indicates a problem with a fan responsible for cooling components within the ink delivery system. Insufficient cooling can lead to overheating and damage.

0x00C10021criticaloccasional

Ink System Power Supply Error

This error indicates a critical problem with the power supply specifically for the ink delivery system. This prevents the ink system from receiving power and operating.

0x00C10022mediumrare

Internal Heater Failure

This error indicates a problem with an internal heater element, such as a pre-heater or post-heater. These heaters are crucial for preparing media and drying ink.

0x00F90001criticaloccasional

Service Error: Component Initialization Failure

This error indicates that a specific internal component failed to initialize during startup. The printer cannot function correctly.

0x00FA0001highoccasional

Service Error: Critical System Resource Exhaustion

This error indicates that the printer has run out of critical system resources (e.g., memory, processing power) to perform its tasks. This can lead to crashes.

11:11highoccasional

Ink System Error: Trailing Cable Malfunction

This error indicates a problem with the trailing cable that connects the carriage assembly to the main PCA. This cable transmits data and power to the printheads.

21:10highoccasional

Carriage Error: Service Station Malfunction

This error indicates a problem with the service station, which cleans and caps the printheads. The carriage cannot move freely or the service station is stuck.

41:10highcommon

Paper Handling Error: Roll Motor Malfunction

This error indicates a problem with the motor responsible for feeding paper from the roll. The printer cannot load or advance paper.

42:10highoccasional

Paper Handling Error: Take-up Reel Motor Malfunction

This error indicates a problem with the take-up reel motor, which winds printed paper onto a roll. The printer cannot collect printed output.

47:01criticaloccasional

Starwheel Motor Failure

This error indicates a problem with the starwheel motor assembly, which helps to flatten and guide the paper after printing. A malfunction can cause paper jams or printing issues.

51:10highrare

Hardware Error: Main PCA Firmware Update Failure

This error indicates that a firmware update to the Main PCA has failed or is corrupted. The printer may not be able to boot or function correctly.

55:03mediumcommon

Hardware Error: Main PCA Fan Malfunction

This error indicates a problem with the cooling fan on the Main PCA. Overheating could occur, leading to performance issues or damage.

55:10highcommon

Paper-Axis Motor Failure

This error indicates a problem with the paper-axis motor, which controls the movement of paper through the printer. It might be a motor failure, a paper jam, or a sensor issue.

56:10highoccasional

Hardware Error: Vacuum Fan Malfunction

This error indicates a problem with the vacuum fan, which helps hold the media flat during printing. This can lead to print quality issues or paper jams.

79:04criticaloccasional

Firmware Error: Critical Firmware Error

This is a general critical firmware error indicating an unrecoverable problem with the printer's operating system. The printer cannot function.

81:11mediumcommon

Calibration Error: Scan Axis Calibration Failure

This error indicates a problem during the scan axis (carriage movement) calibration. The printer cannot accurately position the printheads.

86:01mediumoccasional

Paper Handling Error: Paper Jam

This error indicates that paper is jammed within the printer's paper path. The printer cannot continue printing until the jam is cleared.