Paper-Axis Motor Failure
This error indicates a problem with the paper-axis motor, which controls the movement of paper through the printer. It might be a motor failure, a paper jam, or a sensor issue.
- 1Faulty paper-axis motor
- 2Paper jam or obstruction in paper path
- 3Damaged or dirty paper advance encoder
- 4Worn paper advance rollers
- 5Problem with motor driver circuit on main PCA
- Paper not loading or advancing
- Loud grinding noises from paper path
- Printer unable to initialize paper
- Paper skewing during printing
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The motor responsible for feeding media through the printer in precise increments between each pass of the printhead carriage.
Optical or mechanical sensors that detect the presence, type, width, and position of print media loaded in the printer.
The motor that drives the carriage assembly horizontally across the platen. It's responsible for the precise left-right movement of the printheads during printing.
Paper with a special coating that improves ink adhesion, color vibrancy, and sharpness compared to uncoated (plain) paper.
A numeric or alphanumeric code displayed on the printer's front panel or in diagnostic logs that identifies a specific hardware or software malfunction.