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Error 12:10High Severity

Ink System Error: Printhead not detected or faulty

Severity:High Severity
Affected:18 models
DIY Fix:Professional Recommended
What This Error Means

This error means the printer cannot detect one or more printheads, or a detected printhead is faulty. This prevents printing.

Basic Troubleshooting Steps
1. Open the printhead cover. 2. Remove and reinsert all printheads, ensuring they click into place. 3. Close the cover and restart the printer. 4. If the error persists, try replacing the printhead(s) indicated by the printer's display.

Video Guides

5 videos

Printhead Not Detected Fix #howto #hpprinter #printhead

1 year ago

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Affected Printers (18)
DesignJet 1050c
DesignJet 1055cm
DesignJet 4500
DesignJet 450c
DesignJet 5000
DesignJet 815mfp
DesignJet Studio 24-inch
DesignJet Studio 36-inch
DesignJet T125
DesignJet T210
DesignJet T650
DesignJet T770
DesignJet T830 MFP
DesignJet XL 3600 MFP
DesignJet XL 3800 MFP
DesignJet Z5200 PostScript
DesignJet Z6810
HP DesignJet Studio Steel
Related Resources
DesignJet Glossary
FAQ
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