DesignJet HD Pro Scanner

System Error: Main PCA Malfunction

This error indicates a problem with the printer's main board (PCA - Printed Circuit Assembly). It's a critical hardware failure that prevents the printer from operating.

Printhead Life Expired

This error indicates that one or more printheads have reached the end of their estimated useful life. While they may still function, print quality is likely to degrade.

Memory Error

This error indicates a problem with the printer's internal memory (RAM). This can prevent the printer from booting up or processing print jobs correctly.

Printhead Blocked/Clogged

This error indicates that one or more printheads are severely clogged or blocked, preventing ink from being ejected properly. This leads to missing colors or poor print quality.

Ink System Error: Printhead Failure (General)

This error indicates a general failure of one or more printheads. The printer cannot communicate with or use the printheads, preventing printing.

Ink System Error: Ink Supply Station Malfunction

This error indicates a problem with the ink supply station, which delivers ink from the cartridges to the printheads. The printer cannot supply ink.

Printhead Failure (Specific Color)

This error indicates a specific printhead is failing or not communicating properly. The '0xXXXXXXX' portion of the code usually identifies the problematic color or printhead slot.

Ink System Error: Ink Cartridge Failure

This error indicates a problem with one or more ink cartridges. The printer cannot detect or use the cartridge.

Ink System Error: Ink Level Sensor Malfunction

This error indicates a problem with the ink level sensor for one or more cartridges. The printer cannot accurately determine ink levels.

Ink System Priming Failure

This error occurs when the printer fails to successfully prime the ink system, meaning it cannot draw ink from the cartridges to the printheads. This prevents printing.

Ink System Valve Failure

This error indicates a problem with one of the ink system valves, which control the flow of ink. A faulty valve can cause ink flow issues or leaks.

Ink System Motor Failure

This error indicates a problem with a motor within the ink delivery system, such as an ink pump motor. This prevents proper ink flow and system operation.

Ink System General Error

This is a general error indicating an unspecified problem within the ink delivery system. It suggests a component is not functioning as expected, preventing proper ink management.

Ink System Fan Failure

This error indicates a problem with a fan responsible for cooling components within the ink delivery system. Insufficient cooling can lead to overheating and damage.

Carriage Error: Carriage System Failure

This is a general critical error indicating a failure within the entire carriage system. The carriage cannot move or operate correctly.

Service Error: Real-Time Clock (RTC) Failure

This error indicates a problem with the printer's internal real-time clock. This might affect logging or time-sensitive functions, but usually not printing.

System Error: Internal Power Failure

This error indicates a general internal power failure within the printer, potentially affecting multiple components. The printer cannot power on or operate.

System Error: Overheating Detected

This error indicates that the printer has detected an internal temperature exceeding safe operating limits. This can cause damage if not addressed.

Connectivity Error: Wireless Module Malfunction

This error indicates a problem with the printer's wireless communication module. The printer cannot connect to a wireless network.

Service Error: Internal Communication Timeout

This error indicates that the printer's components are failing to communicate with each other within expected timeframes. This can lead to system freezes or failures.

Service Error: Component Initialization Failure

This error indicates that a specific internal component failed to initialize during startup. The printer cannot function correctly.

Ink System Error: Carriage Latch Sensor Malfunction

This error indicates that the printer cannot detect the correct state of the carriage latch, which secures the printheads. This can prevent printing.

Paper Handling Error: Roll Motor Malfunction

This error indicates a problem with the motor responsible for feeding paper from the roll. The printer cannot load or advance paper.

Hardware Error: Main PCA Fan Malfunction

This error indicates a problem with the cooling fan on the Main PCA. Overheating could occur, leading to performance issues or damage.

Hardware Error: Vacuum Fan Malfunction

This error indicates a problem with the vacuum fan, which helps hold the media flat during printing. This can lead to print quality issues or paper jams.

Firmware Error: Critical Firmware Error

This is a general critical firmware error indicating an unrecoverable problem with the printer's operating system. The printer cannot function.

Calibration Error: Paper Axis Motor Calibration Failure

This error indicates a problem during the paper axis calibration process. The printer cannot accurately control paper movement.

Calibration Error: Scan Axis Calibration Failure

This error indicates a problem during the scan axis (carriage movement) calibration. The printer cannot accurately position the printheads.

Paper Handling Error: Media Sensor Malfunction

This error indicates a problem with a paper sensor. The printer cannot detect paper presence or position, leading to loading or feeding issues.