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Error 0x00F70001High Severity

Service Error: Internal Communication Timeout

Severity:High Severity
Affected:16 models
DIY Fix:Professional Recommended
What This Error Means

This error indicates that the printer's components are failing to communicate with each other within expected timeframes. This can lead to system freezes or failures.

Common Causes
  • 1Faulty or loose formatter board cable connection to the main PCA (Processor Control Assembly).
  • 2Degraded or failing formatter board, preventing timely processing and communication.
  • 3Issues with the hard disk drive (HDD) or solid-state drive (SSD) where the system firmware resides, leading to slow data access and timeouts.
  • 4Corrupted printer firmware that causes communication protocols to malfunction or hang.
  • 5Intermittent power supply unit (PSU) issues affecting stable voltage delivery to critical components, leading to communication glitches.
Symptoms to Watch For
  • Printer displays the error code '0x00F70001' on the front panel.
  • Printer freezes or becomes unresponsive during operation or startup.
  • Long delays or failures when attempting to print or access printer functions.
  • System reboots unexpectedly or enters a continuous reboot loop.
  • Front panel display may show garbled text or remain blank despite the printer being powered on.
Basic Troubleshooting Steps
1. Turn off the printer and unplug it. 2. Wait 5 minutes, then plug it back in and restart. 3. If the error persists, service is required, potentially a Main PCA or cable replacement.

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Affected Printers (16)
DesignJet 130
DesignJet 430
DesignJet 800
DesignJet HD Pro Scanner
DesignJet T1100
DesignJet T1530
DesignJet T2300 eMFP
DesignJet T3500 Production eMFP
DesignJet T530
DesignJet T610
DesignJet XL 3600 MFP
DesignJet XL 3800 MFP
DesignJet Z2100
DesignJet Z5200 PostScript
DesignJet Z6
DesignJet Z6 PostScript
Related Resources
DesignJet Glossary
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