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HP PageWide XL 5100

HP PageWide XL 5100

40-inch2017–Present

High-volume production printer with up to 30 D/A1 pages per minute for print service providers.

Video Guides

5 videos

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Error Codes (13)

08.0mediumrare

System Error: Front Panel Malfunction

This error indicates a problem with the printer's front panel display or its connection. The printer may still function, but user interaction is limited.

0x00C10008highcommon

Ink Supply Station Failure

This error indicates a general failure of the Ink Supply Station (ISS), which manages ink delivery from cartridges to printheads. It could be a pump, sensor, or valve issue.

0x00C10012highoccasional

Printhead Overheating

This error indicates that one or more printheads are overheating. This can be caused by a faulty printhead, insufficient ink flow, or a problem with the printer's cooling system.

0x00C1001Ahighoccasional

Ink System Initialization Failure

This error indicates that the printer failed to properly initialize its ink delivery system during startup. This prevents the printer from becoming ready to print.

0x00C30001criticalrare

Paper Handling Error: Media Advance System Failure

This error indicates a critical failure in the paper advance system. The printer cannot load or move paper correctly, preventing printing.

0x00CD0001highcommon

System Error: Overheating Detected

This error indicates that the printer has detected an internal temperature exceeding safe operating limits. This can cause damage if not addressed.

0x00D00001mediumoccasional

Connectivity Error: Network Card Malfunction

This error indicates a problem with the printer's network interface card (NIC). The printer cannot connect to the network.

0x00F60001highrare

Service Error: Non-Volatile Memory (NVM) Failure

This error indicates a problem with the printer's non-volatile memory, which stores critical settings and calibration data. The printer may lose settings or fail to boot.

0x00F90001criticalcommon

Service Error: Component Initialization Failure

This error indicates that a specific internal component failed to initialize during startup. The printer cannot function correctly.

0x00FA0001highcommon

Service Error: Critical System Resource Exhaustion

This error indicates that the printer has run out of critical system resources (e.g., memory, processing power) to perform its tasks. This can lead to crashes.

43:10mediumoccasional

Paper Handling Error: Cutter Malfunction

This error indicates a problem with the automatic cutter. It may be stuck, damaged, or unable to perform its function.

51:10highcommon

Hardware Error: Main PCA Firmware Update Failure

This error indicates that a firmware update to the Main PCA has failed or is corrupted. The printer may not be able to boot or function correctly.

87:01mediumrare

Starwheel Motor Failure

This error indicates a problem with the starwheel assembly motor, which raises and lowers the starwheels that help guide the media after printing. It might be jammed or faulty.