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Error 0x00C10009Medium Severity

Ink Maintenance Cartridge Full/Missing

Severity:Medium Severity
Affected:10 models
DIY Fix:Possible
What This Error Means

This error indicates that the ink maintenance cartridge (waste ink tank) is full or missing. The printer cannot operate until it is replaced or properly installed.

Common Causes
  • 1Ink maintenance cartridge is full
  • 2Ink maintenance cartridge is missing
  • 3Ink maintenance cartridge not properly installed
  • 4Faulty maintenance cartridge detection sensor
  • 5Non-genuine or defective maintenance cartridge
Symptoms to Watch For
  • Printer displays '0x00C10009' error code
  • Printer unable to print
  • Printer prompts to replace maintenance cartridge
  • Printer unable to perform cleaning cycles
  • Printer continuously attempts to initialize
Basic Troubleshooting Steps
1. Check the ink maintenance cartridge slot for proper installation. Ensure it is fully seated.2. If the maintenance cartridge is full, replace it with a new, genuine HP maintenance cartridge.3. If the error persists after replacement, ensure the new cartridge is correctly recognized.

Video Guides

5 videos

How to fix ink cartridge errors on HP Inkjet printers | HP Support

2 years ago

More Videos

HP Printer Replace the Maintenance Cartridge

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How To Fix an Incompatible or Missing Cartridge Error HP Inkjet Printers HP

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Affected Printers (10)
DesignJet 4000
DesignJet SD Pro Scanner
DesignJet T1600
DesignJet T1700
DesignJet T250
DesignJet T770
DesignJet Z6100
DesignJet Z6800
DesignJet Z6810
DesignJet Z9
Related Resources
DesignJet Glossary
FAQ
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