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DesignJet T850

DesignJet T850

36-inch2023–Present

Latest generation large format printer with enhanced security, cloud connectivity, and sustainable design.

Video Guides

5 videos

How to troubleshoot other paper loading issues in the HP DesignJet T850 T870 and T950 printer series

20 hours ago

More Videos

How to troubleshoot paper jams in the HP DesignJet T850/T858/T870/T950/XT950/T918 printer series

How to troubleshoot carriage jams in the HP DesignJet T850/T858/T870/T950/XT950/T918 printer series

System error code: 86:01 on HP T790 T1300 T2300 Designjet Printer

DesignJet 100 - 130 reading error codes

Error Codes (15)

01:01criticalrare

Formatter Board Failure

This error indicates a problem with the formatter board, which is the main logic board of the printer. It controls all printer functions and communication.

01:03criticalrare

Formatter Board Failure

This error indicates a problem with the formatter board, which is the main control unit of the printer. It often suggests a hardware malfunction that prevents the printer from booting or operating correctly.

01.0criticalcommon

System Error: Main PCA Malfunction

This error indicates a problem with the printer's main board (PCA - Printed Circuit Assembly). It's a critical hardware failure that prevents the printer from operating.

02:10criticalrare

Carriage Assembly Failure

This error indicates a problem with the carriage assembly, which holds the printheads and moves across the paper. It suggests the carriage motor, encoder strip, or belt might be faulty, preventing proper movement.

03:10criticalcommon

Power Supply Unit (PSU) Failure

This error indicates a problem with the printer's power supply unit. The PSU is responsible for converting wall power into the various voltages needed by the printer's components.

0x00C10014highrare

Printhead Voltage Error

This error indicates an issue with the voltage supplied to the printheads. Incorrect voltage can damage printheads or prevent them from firing properly.

0x00C10016mediumrare

Ink System Calibration Failure

This error indicates that the printer failed to successfully complete an ink system calibration. This can lead to inaccurate color reproduction or print quality issues.

0x00C1001Chighoccasional

Ink System Valve Failure

This error indicates a problem with one of the ink system valves, which control the flow of ink. A faulty valve can cause ink flow issues or leaks.

0x00C10022mediumcommon

Internal Heater Failure

This error indicates a problem with an internal heater element, such as a pre-heater or post-heater. These heaters are crucial for preparing media and drying ink.

0x00C40001criticalcommon

Service Error: Internal Communication Error

This error indicates a general problem with internal communication between the printer's components. This prevents the printer from functioning.

0x00F20001mediumcommon

Service Error: Internal Sensor Failure (Unspecified)

This error indicates a problem with an unspecified internal sensor. The printer may not be able to perform certain functions accurately.

42:01highcommon

Carriage Axis Motor Failure

This error indicates a problem with the motor responsible for moving the printhead carriage across the printer. It will prevent any printing operations.

42:10highcommon

Paper Handling Error: Take-up Reel Motor Malfunction

This error indicates a problem with the take-up reel motor, which winds printed paper onto a roll. The printer cannot collect printed output.

81:11mediumcommon

Calibration Error: Scan Axis Calibration Failure

This error indicates a problem during the scan axis (carriage movement) calibration. The printer cannot accurately position the printheads.

87:01mediumrare

Starwheel Motor Failure

This error indicates a problem with the starwheel assembly motor, which raises and lowers the starwheels that help guide the media after printing. It might be jammed or faulty.