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Error 0x00F90001Critical Severity

Service Error: Component Initialization Failure

Severity:Critical Severity
Affected:28 models
DIY Fix:Professional Recommended
What This Error Means

This error indicates that a specific internal component failed to initialize during startup. The printer cannot function correctly.

Common Causes
  • 1Faulty or improperly seated formatter board, preventing proper communication with other system components.
  • 2Corrupted printer firmware, leading to an inability to initialize critical system modules.
  • 3Defective hard disk drive (HDD) or solid-state drive (SSD) where the operating system or critical initialization files are stored.
  • 4Failure of a specific peripheral component (e.g., scan-axis motor, printhead carriage assembly) that the system attempts to initialize early in the boot sequence.
  • 5Power supply unit (PSU) instability or failure, providing insufficient or erratic power during the component initialization phase.
Symptoms to Watch For
  • Printer displays the error code '0x00F90001' on the front panel display immediately after power-on or during the boot sequence.
  • The printer fails to complete its startup routine and remains in an 'Initializing' or 'Starting Up' state indefinitely.
  • No printheads are detected, or the printer fails to move the printhead carriage during startup checks.
  • The printer may power cycle repeatedly without successfully booting up.
  • Control panel becomes unresponsive or displays a blank screen after showing the error.
Basic Troubleshooting Steps
1. Turn off the printer and unplug it. 2. Wait 5 minutes, then plug it back in and restart. 3. If the error persists, service is required to identify and replace the faulty component.

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Affected Printers (28)
DesignJet 1050c
DesignJet 1055cm
DesignJet 130
DesignJet 2500cp
DesignJet 5500
DesignJet 815mfp
DesignJet HD Pro Scanner
DesignJet SD Pro Scanner
DesignJet Studio 24-inch
DesignJet Studio 36-inch
DesignJet T100
DesignJet T125
DesignJet T1500
DesignJet T1600
DesignJet T525
DesignJet T530
DesignJet T7100
DesignJet T7200
DesignJet T770
DesignJet T790
DesignJet T830 MFP
DesignJet XL 3600 MFP
DesignJet XL 3600dr MFP
DesignJet Z2100
DesignJet Z5600 PostScript
DesignJet Z6200
DesignJet Z6800
HP PageWide XL 5100
Related Resources
DesignJet Glossary
FAQ
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