DesignJet Z5400

System Error: Main PCA Malfunction

This error indicates a problem with the printer's main board (PCA - Printed Circuit Assembly). It's a critical hardware failure that prevents the printer from operating.

System Error: Hard Disk Drive (HDD) Malfunction

This error indicates a problem with the printer's internal hard disk drive. The HDD is used for job storage, processing, and firmware functions.

Ink System Pressure Failure

This error indicates an issue with the ink system's pressure regulation. It could be due to a leak, a faulty pump, or a sensor problem, preventing proper ink delivery.

Printhead Failure (Specific Color)

This error indicates a specific printhead is failing or not communicating properly. The '0xXXXXXXX' portion of the code usually identifies the problematic color or printhead slot.

Printhead Not Detected

This error indicates that the printer cannot detect one or more printheads. This is often due to improper installation, dirty contacts, or a faulty printhead.

Ink Cartridge Low/Empty

This error indicates that one or more ink cartridges are low on ink or empty. The printer will prompt you to replace them to continue printing.

Ink System De-priming Failure

This error occurs when the printer fails to successfully de-prime the ink system, which is a process to remove ink from the printheads or tubes, often before service or shipping. This can lead to ink leaks.

Ink System Sensor Failure

This error indicates a problem with an ink system sensor, which monitors ink levels, pressure, or temperature. A faulty sensor can lead to inaccurate readings and printer malfunctions.

Ink System General Error

This is a general error indicating an unspecified problem within the ink delivery system. It suggests a component is not functioning as expected, preventing proper ink management.

Service Error: Internal Memory (RAM) Failure

This error indicates a problem with the printer's internal memory (RAM). The printer cannot process jobs or may fail to boot.

System Error: ASIC Failure

This error indicates a failure of an Application-Specific Integrated Circuit (ASIC) on the Main PCA. This is a critical hardware failure.

Service Error: Firmware Corruption (Unspecified)

This error indicates a general corruption of the printer's firmware. The printer cannot boot or operate correctly.

Service Error: Data Bus Error

This error indicates a problem with the internal data communication pathways (bus) between major components. This is a critical system failure.

Service Error: Non-Volatile Memory (NVM) Failure

This error indicates a problem with the printer's non-volatile memory, which stores critical settings and calibration data. The printer may lose settings or fail to boot.

Paper Handling Error: Cutter Malfunction

This error indicates a problem with the automatic cutter. It may be stuck, damaged, or unable to perform its function.