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Error 01:03Critical Severity

Formatter Board Failure

Severity:Critical Severity
Affected:9 models
DIY Fix:Professional Recommended
What This Error Means

This error indicates a problem with the formatter board, which is the main control unit of the printer. It often suggests a hardware malfunction that prevents the printer from booting or operating correctly.

Common Causes
  • 1Defective formatter board
  • 2Corrupted firmware
  • 3Power surge damage
  • 4Improperly seated accessory card
  • 5Hard drive failure (if applicable)
Symptoms to Watch For
  • Printer does not boot up
  • Printer stuck on HP logo
  • Control panel unresponsive
  • Repeated beeping sounds
  • No communication with computer
Basic Troubleshooting Steps
1. Turn off the printer using the power switch. 2. Disconnect the power cord from the wall outlet. 3. Wait for at least 5 minutes. 4. Reconnect the power cord and turn on the printer. 5. If the error persists, contact HP support or a qualified service technician.

Video Guides

5 videos

HP Designjet 800 Formatter Replacement, Fixes System Error 05:10

9 years ago

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Affected Printers (9)
DesignJet 750c Plus
DesignJet Studio 24-inch
DesignJet T1100
DesignJet T1200
DesignJet T650
DesignJet T7100
DesignJet T790
DesignJet T850
DesignJet T950
Related Resources
DesignJet Glossary
FAQ
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