Ink System Error: Ink Supply Station Malfunction
This error indicates a problem with the ink supply station, which delivers ink from the cartridges to the printheads. The printer cannot supply ink.
- 1Faulty Ink Supply Station (ISS) pump motor or diaphragm, preventing ink delivery from the ink tanks to the printhead assembly.
- 2Clogged or obstructed ink tubes within the ink delivery system, often due to dried ink or debris, impeding ink flow.
- 3Malfunctioning Ink Supply Station (ISS) sensor, providing incorrect feedback to the Formatter Board about ink levels or flow, leading to a false error or actual operational failure.
- 4Defective or expired ink cartridge not properly recognized by the ISS, or an airlock within the ink cartridge itself preventing proper ink priming.
- 5Damaged or loose flex cable connecting the Ink Supply Station to the Formatter Board, disrupting communication and control signals.
- Error code 0x00C1000B displayed on the printer's front panel.
- Printer fails to print, or prints with missing colors/streaks, despite ink cartridges being full.
- Audible clicking or grinding noises from the Ink Supply Station area, indicating a struggling pump.
- Ink levels on the front panel display may show full, but the printer reports an ink system failure.
- Printheads may appear dry or show signs of ink starvation even after cleaning cycles.
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The component that deposits ink onto the media. DesignJet printers use thermal inkjet printheads that fire tiny droplets of ink through microscopic nozzles.
The complete system that stores, transports, and delivers ink from the cartridges to the printheads, including tubes, valves, and pressure regulators.
A maintenance area on the right side of the printer where the printheads are capped and cleaned when not in use. It prevents ink from drying in the nozzles.
A replaceable cartridge that collects excess ink from printhead cleaning cycles, spitting, and other maintenance operations.
A calibration process that ensures all printheads are precisely aligned relative to each other for accurate color registration and sharp output.
When the printhead physically contacts the media surface during printing, potentially damaging both the print and the printhead.