Ink Cartridge Authentication Failure
This error indicates that an ink cartridge cannot be authenticated by the printer. This can be due to a non-HP cartridge, a faulty cartridge chip, or an authentication system issue.
- 1Non-HP or refilled ink cartridge
- 2Faulty or damaged ink cartridge chip
- 3Dirty or damaged electrical contacts in cartridge bay
- 4Printer's authentication system malfunction
- Printer refuses to use specific ink cartridge
- Error message on front panel
- Ink level not detected or reported incorrectly
- Printer stops printing
Video Guides
5 videosHow to fix ink cartridge errors on HP Inkjet printers | HP Support
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Fix 'Print System Problem,' 'Problem with Ink System' errors | HP OfficeJet printers | HP Support
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The complete system that stores, transports, and delivers ink from the cartridges to the printheads, including tubes, valves, and pressure regulators.
A replaceable cartridge that collects excess ink from printhead cleaning cycles, spitting, and other maintenance operations.
A numeric or alphanumeric code displayed on the printer's front panel or in diagnostic logs that identifies a specific hardware or software malfunction.
HP 711 ink cartridges are available in black (80ml/38ml), cyan, magenta, and yellow (29ml) for DesignJet T120, T520, T125, T130, T525, and T530 printers.
HP 727 ink cartridges come in 6 colors for DesignJet T920, T930, T1500, T1530, T2500, T2530, and T3500 printers.
HP 728 ink cartridges are available in 4 colors for DesignJet T730 and T830 printers.