Starwheel Motor Failure
This error indicates a problem with the starwheel motor assembly, which helps to flatten and guide the paper after printing. A malfunction can cause paper jams or printing issues.
- 1Paper jam/obstruction in starwheel area
- 2Faulty starwheel motor
- 3Damaged starwheel assembly
- 4Loose or damaged motor cable
- 5Main PCA failure
- Paper jams during or after printing
- Printer stops mid-print
- Error message on front panel
- Unusual noises from paper exit area
- Paper cockling or uneven drying
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The motor responsible for feeding media through the printer in precise increments between each pass of the printhead carriage.
The mechanism that moves the printheads back and forth across the media during printing. It rides on a guide rail and is driven by the scan-axis motor via a belt.
The motor that drives the carriage assembly horizontally across the platen. It's responsible for the precise left-right movement of the printheads during printing.
The built-in blade mechanism that automatically cuts media after each print job or at specified intervals.
A print mode where the printhead deposits ink in both directions of travel (left-to-right and right-to-left), doubling print speed compared to uni-directional printing.
Paper with a special coating that improves ink adhesion, color vibrancy, and sharpness compared to uncoated (plain) paper.