Error 01:01Critical Severity
Formatter Board Failure
Severity:Critical Severity
Affected:11 models
DIY Fix:Professional Recommended
What This Error Means
This error indicates a problem with the formatter board, which is the main logic board of the printer. It controls all printer functions and communication.
Common Causes
- 1Corrupted firmware
- 2Faulty formatter board component
- 3Loose or damaged internal connections
- 4Static discharge damage
Symptoms to Watch For
- Printer fails to boot
- Blank control panel display
- Printer stuck in a boot loop
- No response to any commands
Basic Troubleshooting Steps
1. Turn off the printer using the power switch on the back. 2. Unplug the power cord from the wall outlet. 3. Wait for 5 minutes. 4. Plug the power cord back in and turn on the printer. 5. If the error persists, contact HP Support.
Video Guides
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Affected Printers (11)
DesignJet 1055cm
DesignJet 4000
DesignJet 815mfp
DesignJet T1500
DesignJet T230
DesignJet T525
DesignJet T770
DesignJet T850
DesignJet Z2100
DesignJet Z3200
DesignJet Z6
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