DesignJet 2500cp

Power Supply Unit (PSU) Failure

This error indicates a problem with the printer's power supply unit. The PSU is responsible for converting wall power into the various voltages needed by the printer's components.

Printhead Blocked/Clogged

This error indicates that one or more printheads are severely clogged or blocked, preventing ink from being ejected properly. This leads to missing colors or poor print quality.

Ink System Error: Ink Supply Station Malfunction

This error indicates a problem with the ink supply station, which delivers ink from the cartridges to the printheads. The printer cannot supply ink.

Ink System Motor Failure

This error indicates a problem with a motor within the ink delivery system, such as an ink pump motor. This prevents proper ink flow and system operation.

Service Error: EEPROM Configuration Error

This error indicates a problem with the printer's non-volatile memory (EEPROM) where configuration data is stored. This can lead to incorrect settings or boot failures.

System Error: ASIC Failure

This error indicates a failure of an Application-Specific Integrated Circuit (ASIC) on the Main PCA. This is a critical hardware failure.

Service Error: Internal Sensor Failure (Unspecified)

This error indicates a problem with an unspecified internal sensor. The printer may not be able to perform certain functions accurately.

Service Error: Non-Volatile Memory (NVM) Failure

This error indicates a problem with the printer's non-volatile memory, which stores critical settings and calibration data. The printer may lose settings or fail to boot.

Service Error: Component Initialization Failure

This error indicates that a specific internal component failed to initialize during startup. The printer cannot function correctly.

Paper Axis Motor Failure

This error indicates a problem with the motor responsible for moving the paper through the printer (the paper axis motor). It can prevent paper loading or printing.

Carriage Axis Motor Failure

This error indicates a problem with the motor responsible for moving the printhead carriage across the printer. It will prevent any printing operations.

Firmware Error: Critical Firmware Error

This is a general critical firmware error indicating an unrecoverable problem with the printer's operating system. The printer cannot function.

Calibration Error: Paper Axis Motor Calibration Failure

This error indicates a problem during the paper axis calibration process. The printer cannot accurately control paper movement.

Paper Handling Error: Paper Jam

This error indicates that paper is jammed within the printer's paper path. The printer cannot continue printing until the jam is cleared.