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Error 0x00C10003Medium Severity

Printhead Life Expired

Severity:Medium Severity
Affected:10 models
DIY Fix:Possible
What This Error Means

This error indicates that one or more printheads have reached the end of their estimated useful life. While they may still function, print quality is likely to degrade.

Common Causes
  • 1Printhead reached end of its service life
  • 2High print volume usage
  • 3Internal printhead component wear
  • 4Faulty printhead (rarely premature)
  • 5Printer firmware miscalculation (rare)
Symptoms to Watch For
  • Printer displays '0x00C10003' error code
  • Print quality degradation (banding, streaks)
  • Printer prompts to replace printhead
  • Colors appear faded or incorrect
  • Printer may eventually stop printing
Basic Troubleshooting Steps
1. Identify the printhead(s) indicated as expired by the printer's display.2. Replace the identified printhead(s) with new, genuine HP printheads.3. Perform a printhead alignment after replacement.

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Affected Printers (10)
DesignJet 1055cm
DesignJet HD Pro Scanner
DesignJet T1200
DesignJet T1600
DesignJet T650
DesignJet Z2100
HP DesignJet Studio Steel
HP Latex/DesignJet L26500
HP PageWide XL 3600
HP PageWide XL 8000
Related Resources
DesignJet Glossary
FAQ
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