Paper Handling Error: Cutter Malfunction

This error indicates a problem with the automatic cutter. It may be stuck, damaged, or unable to perform its function.

• 1Cutter blade dull, chipped, or misaligned, preventing clean cuts or causing it to jam.
• 2Cutter motor or drive belt failure, hindering the cutter assembly's movement.
• 3Obstruction (e.g., paper scrap, debris) in the cutter path, preventing free movement of the blade carriage.
• 4Cutter sensor (e.g., home position sensor, optical sensor) malfunction, failing to detect the cutter's position.
• 5Formatter board communication issue with the cutter assembly, leading to incorrect commands or status readings.

• Printer displays error code 43:10 on the front panel.
• Paper is not cut cleanly or completely after printing, often with ragged edges or partial tears.
• Audible grinding or struggling noises from the cutter assembly during or after a print job.
• Cutter assembly visibly stuck in an open or closed position, or not moving at all.
• Printer stops printing mid-job, specifically after a cut command, and requires manual intervention to remove the paper.