Ink System Error: Carriage Latch Sensor Malfunction
This error indicates that the printer cannot detect the correct state of the carriage latch, which secures the printheads. This can prevent printing.
- 1Faulty carriage latch sensor (e.g., optical sensor failure or physical damage to the sensor itself).
- 2Damaged or disconnected flexible flat cable (FFC) connecting the carriage latch sensor to the main PCA.
- 3Physical obstruction preventing the carriage latch from fully closing or opening, thus not triggering the sensor correctly.
- 4Worn or misaligned carriage latch mechanism, leading to incorrect engagement and sensor detection.
- 5Contamination (ink, dust, debris) on the carriage latch sensor or its flag, interfering with light path detection.
- Printer displays error code 11:13 on the front panel.
- Printer prevents printing operations and remains in an error state.
- Carriage may attempt to move but then stop, displaying the error.
- Printhead latch may appear closed but the printer still reports an open or incorrect state.
- Printer may prompt to open and close the printhead latch, but the error persists after performing the action.
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The component that deposits ink onto the media. DesignJet printers use thermal inkjet printheads that fire tiny droplets of ink through microscopic nozzles.
The complete system that stores, transports, and delivers ink from the cartridges to the printheads, including tubes, valves, and pressure regulators.
The mechanism that moves the printheads back and forth across the media during printing. It rides on a guide rail and is driven by the scan-axis motor via a belt.
Optical or mechanical sensors that detect the presence, type, width, and position of print media loaded in the printer.
A calibration process that ensures all printheads are precisely aligned relative to each other for accurate color registration and sharp output.
When the printhead physically contacts the media surface during printing, potentially damaging both the print and the printhead.