DesignJet Z6800 Production Printer

Front Panel Failure

This error indicates a problem with the front panel assembly, which includes the display and control buttons. It might be a communication issue or a hardware failure.

Formatter Board Failure

This error indicates a problem with the formatter board, which processes print data and communicates with the network/USB. It's often linked to communication issues.

Ink System Error: Printhead Failure (General)

This error indicates a general failure of one or more printheads. The printer cannot communicate with or use the printheads, preventing printing.

Ink Cartridge Not Detected (Specific Color)

This error indicates that a specific ink cartridge is not detected or is not properly installed. The '0xXXXXXXX' portion of the code identifies the problematic color or slot.

Ink System Air Detection

This error indicates that the printer has detected air within the ink delivery system. Air in the ink lines can prevent proper ink flow and cause print quality issues.

Printhead Overheating

This error indicates that one or more printheads are overheating. This can be caused by a faulty printhead, insufficient ink flow, or a problem with the printer's cooling system.

Printhead Temperature Sensor Error

This error indicates a problem with the temperature sensor on one or more printheads. The printer cannot accurately monitor the printhead temperature, which is crucial for proper operation.

Ink Cartridge Type Mismatch

This error indicates that an incorrect type of ink cartridge has been installed in the printer. The printer requires specific HP ink cartridges for proper operation.

Ink System Power Supply Error

This error indicates a critical problem with the power supply specifically for the ink delivery system. This prevents the ink system from receiving power and operating.

Service Error: Internal Communication Error

This error indicates a general problem with internal communication between the printer's components. This prevents the printer from functioning.

Service Error: Environmental Sensor Malfunction

This error indicates a problem with an internal environmental sensor (e.g., temperature, humidity). The printer may not be able to operate optimally or safely.

System Error: Internal Power Failure

This error indicates a general internal power failure within the printer, potentially affecting multiple components. The printer cannot power on or operate.

System Error: Overheating Detected

This error indicates that the printer has detected an internal temperature exceeding safe operating limits. This can cause damage if not addressed.

Connectivity Error: USB Port Malfunction

This error indicates a problem with one of the printer's USB ports. Devices connected to this port may not be recognized.

Service Error: General Internal Hardware Failure

This is a general critical hardware failure that cannot be specifically identified. It indicates a major problem with an internal component.

Service Error: Internal Sensor Failure (Unspecified)

This error indicates a problem with an unspecified internal sensor. The printer may not be able to perform certain functions accurately.

Service Error: Data Bus Error

This error indicates a problem with the internal data communication pathways (bus) between major components. This is a critical system failure.

Service Error: Non-Volatile Memory (NVM) Failure

This error indicates a problem with the printer's non-volatile memory, which stores critical settings and calibration data. The printer may lose settings or fail to boot.

Service Error: Watchdog Timer Reset

This error indicates that the printer's internal watchdog timer has reset the system due to an unrecoverable software or hardware fault. The printer has crashed.

Ink System Error: Trailing Cable Malfunction

This error indicates a problem with the trailing cable that connects the carriage assembly to the main PCA. This cable transmits data and power to the printheads.

Carriage Error: Encoder Strip Malfunction

This error indicates a problem with the encoder strip, a clear plastic strip that tells the carriage its position. If dirty or damaged, the printer cannot track carriage movement accurately.

Paper Handling Error: Cutter Malfunction

This error indicates a problem with the automatic cutter. It may be stuck, damaged, or unable to perform its function.

Hardware Error: Main PCA Fan Malfunction

This error indicates a problem with the cooling fan on the Main PCA. Overheating could occur, leading to performance issues or damage.

Roll-to-Roll System Failure

This error indicates a problem with the optional roll-to-roll system (take-up reel). It prevents the printer from automatically collecting printed media.