Service Error: Internal Sensor Failure (Unspecified)
This error indicates a problem with an unspecified internal sensor. The printer may not be able to perform certain functions accurately.
- 1Faulty or disconnected trailing cable affecting carriage position sensor data.
- 2Malfunctioning Encoder Strip (EES) or its associated sensor, leading to inaccurate carriage positioning feedback.
- 3Defective Media Advance Sensor (MAS) or Media Edge Sensor (MES) preventing proper paper loading or movement detection.
- 4Issues with the Printhead Carriage Assembly, specifically internal sensors related to printhead alignment or drop detection.
- 5Intermittent or complete failure of a specific sensor on the Main PCA (Printed Circuit Assembly) due to component degradation or power fluctuations.
- Printer displays error code 0x00F20001 immediately upon power-on or during initialization.
- Inaccurate or inconsistent printhead alignment, leading to poor print quality or vertical banding.
- Media loading failures, where the printer struggles to detect paper edges or advance the media correctly.
- Carriage stalls or erratic movement, sometimes accompanied by grinding noises, indicating loss of position awareness.
- Printer fails to complete diagnostic tests related to printhead or media handling, often freezing or restarting.
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A maintenance area on the right side of the printer where the printheads are capped and cleaned when not in use. It prevents ink from drying in the nozzles.
Optical or mechanical sensors that detect the presence, type, width, and position of print media loaded in the printer.
A numeric or alphanumeric code displayed on the printer's front panel or in diagnostic logs that identifies a specific hardware or software malfunction.
A comprehensive technical document provided by HP to authorized service technicians containing detailed disassembly, repair, and calibration procedures.
A company that has been certified by HP to provide warranty and out-of-warranty repair services for HP DesignJet printers.