Test User from Test City just got help with Test Issue

5 people helped this hour

Error 0x00F20001Medium Severity

Service Error: Internal Sensor Failure (Unspecified)

Severity:Medium Severity
Affected:19 models
DIY Fix:Possible
What This Error Means

This error indicates a problem with an unspecified internal sensor. The printer may not be able to perform certain functions accurately.

Common Causes
  • 1Faulty or disconnected trailing cable affecting carriage position sensor data.
  • 2Malfunctioning Encoder Strip (EES) or its associated sensor, leading to inaccurate carriage positioning feedback.
  • 3Defective Media Advance Sensor (MAS) or Media Edge Sensor (MES) preventing proper paper loading or movement detection.
  • 4Issues with the Printhead Carriage Assembly, specifically internal sensors related to printhead alignment or drop detection.
  • 5Intermittent or complete failure of a specific sensor on the Main PCA (Printed Circuit Assembly) due to component degradation or power fluctuations.
Symptoms to Watch For
  • Printer displays error code 0x00F20001 immediately upon power-on or during initialization.
  • Inaccurate or inconsistent printhead alignment, leading to poor print quality or vertical banding.
  • Media loading failures, where the printer struggles to detect paper edges or advance the media correctly.
  • Carriage stalls or erratic movement, sometimes accompanied by grinding noises, indicating loss of position awareness.
  • Printer fails to complete diagnostic tests related to printhead or media handling, often freezing or restarting.
Basic Troubleshooting Steps
1. Restart the printer. 2. Check for any obvious obstructions or debris in the paper path or carriage area. 3. If the error persists, service is required.

Video Guides

5 videos

How to reset your HP printer #shorts

2 years ago

More Videos

Hp Designjet T830 printer error code: 0153-0302 #fevertechworks

HP Designjet T610 21:13 error fix

Fix 'Print System Problem,' 'Problem with Ink System' errors | HP OfficeJet printers | HP Support

How to Fix HP DesignJet T830 Error 0026-0061 | Sensor Inspection Guide

Detailed Repair Guide

Get the full detailed repair guide with expert pro tips.

No signup required for basic access

Need Professional Help?

Chat with our AI assistant to get matched with a certified repair professional.

Affected Printers (19)
DesignJet 2500cp
DesignJet 4000
DesignJet 500
DesignJet 650c
DesignJet SD Pro Scanner
DesignJet T1100
DesignJet T1120
DesignJet T1530
DesignJet T250
DesignJet T830 MFP
DesignJet T850
DesignJet Z2100
DesignJet Z3100
DesignJet Z5600 PostScript
DesignJet Z6200
DesignJet Z6800
DesignJet Z6800 Production Printer
DesignJet Z9+ PostScript
HP DesignJet Studio Steel
Related Resources
DesignJet Glossary
FAQ
Test Your Knowledge