Ink System Prime Failure
This error indicates that the printer failed to prime the ink system, meaning it could not successfully draw ink from the cartridges to the printheads. This often points to air in the lines or a pump issue.
- 1Air in ink tubes
- 2Empty or low ink cartridges
- 3Faulty ink pump
- 4Kinked or blocked ink tubes
- 5Defective printhead
- Printer displays '0x00C10006' error code
- Printer unable to prepare for printing
- No ink output or missing colors
- Printer continuously attempts to prime ink system
- Ink system makes unusual noises
Video Guides
5 videosHP OfficeJet Pro 8610, 8620, 8710, 8720 Ink System Failure
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The component that deposits ink onto the media. DesignJet printers use thermal inkjet printheads that fire tiny droplets of ink through microscopic nozzles.
The complete system that stores, transports, and delivers ink from the cartridges to the printheads, including tubes, valves, and pressure regulators.
A replaceable cartridge that collects excess ink from printhead cleaning cycles, spitting, and other maintenance operations.
A calibration process that ensures all printheads are precisely aligned relative to each other for accurate color registration and sharp output.
When the printhead physically contacts the media surface during printing, potentially damaging both the print and the printhead.
A numeric or alphanumeric code displayed on the printer's front panel or in diagnostic logs that identifies a specific hardware or software malfunction.