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DesignJet 5500ps

DesignJet 5500ps

60-inch2002–2009

The PostScript enabled version of the 5500, providing enhanced compatibility and color management for professional graphic arts workflows.

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Hp designjet 5500PS faulty code

5 years ago

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DesignJet 500 repair 86:01 86:11 error codes - Call HP Plotter 01256 783390

Error Codes (15)

01.0criticaloccasional

System Error: Main PCA Malfunction

This error indicates a problem with the printer's main board (PCA - Printed Circuit Assembly). It's a critical hardware failure that prevents the printer from operating.

02.0criticalrare

System Error: Carriage PCA Malfunction

This error indicates a problem with the carriage assembly's printed circuit board. This board controls the printheads and their communication with the main PCA.

0x00C10008highcommon

Ink Supply Station Failure

This error indicates a general failure of the Ink Supply Station (ISS), which manages ink delivery from cartridges to printheads. It could be a pump, sensor, or valve issue.

0x00C20002criticalrare

Carriage Error: Carriage System Failure

This is a general critical error indicating a failure within the entire carriage system. The carriage cannot move or operate correctly.

0x00F10001criticalcommon

Service Error: Firmware Corruption (Unspecified)

This error indicates a general corruption of the printer's firmware. The printer cannot boot or operate correctly.

0x00F30001criticalrare

Service Error: Motor Driver Failure

This error indicates a failure of a motor driver circuit, preventing one or more motors from operating. This is a critical hardware failure.

0x00F60001highoccasional

Service Error: Non-Volatile Memory (NVM) Failure

This error indicates a problem with the printer's non-volatile memory, which stores critical settings and calibration data. The printer may lose settings or fail to boot.

21:10highrare

Carriage Error: Service Station Malfunction

This error indicates a problem with the service station, which cleans and caps the printheads. The carriage cannot move freely or the service station is stuck.

23:10highcommon

Carriage Error: Encoder Strip Malfunction

This error indicates a problem with the encoder strip, a clear plastic strip that tells the carriage its position. If dirty or damaged, the printer cannot track carriage movement accurately.

43:10mediumoccasional

Paper Handling Error: Cutter Malfunction

This error indicates a problem with the automatic cutter. It may be stuck, damaged, or unable to perform its function.

51:10highrare

Hardware Error: Main PCA Firmware Update Failure

This error indicates that a firmware update to the Main PCA has failed or is corrupted. The printer may not be able to boot or function correctly.

56:10highcommon

Hardware Error: Vacuum Fan Malfunction

This error indicates a problem with the vacuum fan, which helps hold the media flat during printing. This can lead to print quality issues or paper jams.

61:01highrare

Firmware Error: Printer Initialization Failure

This error indicates a problem during the printer's startup sequence, often related to firmware or internal communication. The printer cannot complete its boot process.

79:04criticalcommon

Firmware Error: Critical Firmware Error

This is a general critical firmware error indicating an unrecoverable problem with the printer's operating system. The printer cannot function.

81:11mediumoccasional

Calibration Error: Scan Axis Calibration Failure

This error indicates a problem during the scan axis (carriage movement) calibration. The printer cannot accurately position the printheads.