Carriage Assembly Failure
This error indicates a problem with the carriage assembly, which holds the printheads and moves across the paper. It suggests the carriage motor, encoder strip, or belt might be faulty, preventing proper movement.
- 1Obstructed carriage path
- 2Damaged or dirty encoder strip
- 3Faulty carriage motor
- 4Worn or loose carriage belt
- 5Defective carriage PCA
- Carriage not moving
- Loud grinding noises from carriage area
- Printer unable to initialize
- Printheads not recognized
- Paper jams frequently
Video Guides
5 videosError Code: 86:01 Q5669 60687 Carriage Bushing HP DesignJet
More Videos

Printer Failure HP Designjet T120

DesignJet 500 repair 21:10 (21.10) error code - repair advice by HP Plotter

Repair for HP Designjet 500/800 Check/Clean/Replace ink Supply Station (ISS) Error 22:10

DesignJet 1050 repair check printhead path
Get the full detailed repair guide with expert pro tips.
No signup required for basic access
Need Professional Help?
Chat with our AI assistant to get matched with a certified repair professional.
The component that deposits ink onto the media. DesignJet printers use thermal inkjet printheads that fire tiny droplets of ink through microscopic nozzles.
The mechanism that moves the printheads back and forth across the media during printing. It rides on a guide rail and is driven by the scan-axis motor via a belt.
A transparent plastic strip with precisely printed markings that the printer uses to determine the exact position of the carriage as it moves across the platen.
A numeric or alphanumeric code displayed on the printer's front panel or in diagnostic logs that identifies a specific hardware or software malfunction.
The motor responsible for feeding media through the printer in precise increments between each pass of the printhead carriage.
The motor that drives the carriage assembly horizontally across the platen. It's responsible for the precise left-right movement of the printheads during printing.