Service Error: Real-Time Clock (RTC) Failure
This error indicates a problem with the printer's internal real-time clock. This might affect logging or time-sensitive functions, but usually not printing.
- 1Depleted or faulty RTC battery (CMOS battery) on the Formatter Board.
- 2Corrupted firmware affecting the RTC module's operation or initialization.
- 3Hardware failure of the Real-Time Clock integrated circuit on the Formatter Board.
- 4Poor electrical contact or damage to the RTC battery holder on the Formatter Board.
- 5Malfunction of the Formatter Board itself, impacting RTC communication.
- Printer's internal clock and date reset to a default value (e.g., 2000-01-01) after power cycling.
- Error logs or job accounting records display incorrect timestamps.
- Scheduled maintenance tasks or automatic calibration routines fail to execute at the correct time.
- Printer may prompt for date and time settings upon startup, even after being set previously.
- Intermittent '0x00C80001' error code appearing on the front panel display.
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A maintenance area on the right side of the printer where the printheads are capped and cleaned when not in use. It prevents ink from drying in the nozzles.
The time the printer waits between printing passes or after completing a print to allow ink to dry before the media is advanced or cut.
A print mode where the printhead deposits ink in both directions of travel (left-to-right and right-to-left), doubling print speed compared to uni-directional printing.
A numeric or alphanumeric code displayed on the printer's front panel or in diagnostic logs that identifies a specific hardware or software malfunction.
A comprehensive technical document provided by HP to authorized service technicians containing detailed disassembly, repair, and calibration procedures.
A company that has been certified by HP to provide warranty and out-of-warranty repair services for HP DesignJet printers.