Hardware Error: Main PCA Firmware Update Failure
This error indicates that a firmware update to the Main PCA has failed or is corrupted. The printer may not be able to boot or function correctly.
- 1Interrupted firmware update process (e.g., power loss during update, network disconnection during update via EWS or USB).
- 2Corrupted firmware file used for the update, potentially due to download issues or an incompatible version.
- 3Faulty USB drive or network connection used to deliver the firmware update package to the printer.
- 4Degraded or failing Main PCA (Printed Circuit Assembly) hardware, preventing successful write operations to its flash memory.
- 5Insufficient available memory on the Main PCA for the new firmware image, or issues with the bootloader responsible for flashing the firmware.
- Printer displays error code 51:10 on the front panel and may not progress beyond the boot screen.
- Printer remains in a non-operational state, unable to print or respond to commands.
- Repeated attempts to power cycle the printer result in the same 51:10 error or a boot loop.
- The front panel may show an incomplete or corrupted boot sequence, or remain blank.
- Printer's Embedded Web Server (EWS) is inaccessible, indicating a failure to initialize network services.
Video Guides
5 videosHP Printer Firmware Update Unsuccessful on Windows 10 | Easy Fixes (2026) | www.123.hp.com/setup
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The internal software embedded in the printer that controls all hardware operations, user interface, network connectivity, and print processing.
A numeric or alphanumeric code displayed on the printer's front panel or in diagnostic logs that identifies a specific hardware or software malfunction.
The main logic board inside an HP DesignJet printer that controls all operations, including processing print jobs, managing ink delivery, and communicating with connected devices.