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Error 0x00F00001Critical Severity

Service Error: General Internal Hardware Failure

Severity:Critical Severity
Affected:10 models
DIY Fix:Professional Recommended
What This Error Means

This is a general critical hardware failure that cannot be specifically identified. It indicates a major problem with an internal component.

Common Causes
  • 1Malfunction or failure of the Main PCA (Printed Circuit Assembly) due to component degradation or power surge.
  • 2Failure of the Carriage PCA, responsible for controlling printhead movement and ink delivery, often due to electrical shorting or overheating.
  • 3Defective or failing Power Supply Unit (PSU) unable to deliver stable and sufficient power to internal components.
  • 4Corruption or malfunction of the printer's firmware, leading to incorrect hardware initialization or operation.
  • 5Failure of a critical motor (e.g., carriage motor, paper axis motor) or its associated encoder strip/sensor, preventing proper movement.
Symptoms to Watch For
  • Printer fails to power on or powers on but immediately displays the error code without further operation.
  • Printer attempts to initialize but carriage remains stationary or moves erratically before displaying the error.
  • Unusual noises (e.g., grinding, clicking) coming from internal components before the error appears.
  • Control panel becomes unresponsive or displays garbled text/graphics.
  • Printer continuously reboots or cycles through power-on sequence without reaching a ready state.
Basic Troubleshooting Steps
1. Turn off the printer and unplug it. 2. Wait 5 minutes, then plug it back in and restart. 3. If the error persists, service is required.

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Affected Printers (10)
DesignJet 500
DesignJet 6500
DesignJet 815mfp
DesignJet T1500
DesignJet T200
DesignJet T210
DesignJet T2500
DesignJet T930
DesignJet Z6800 Production Printer
HP PageWide XL 8000
Related Resources
DesignJet Glossary
FAQ
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