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Error 0x00C10022Medium Severity

Internal Heater Failure

Severity:Medium Severity
Affected:11 models
DIY Fix:Possible
What This Error Means

This error indicates a problem with an internal heater element, such as a pre-heater or post-heater. These heaters are crucial for preparing media and drying ink.

Common Causes
  • 1Defective heater element
  • 2Faulty thermistor (temperature sensor) for heater
  • 3Problem with heater control circuit on main board
  • 4Loose connection to heater
Symptoms to Watch For
  • Printer stops printing
  • Error message on front panel
  • Poor ink adhesion or smudging
  • Media not drying properly
Basic Troubleshooting Steps
1. Turn the printer off and then on again. 2. Ensure the printer is operating within its specified environmental conditions (temperature, humidity). 3. If the error persists, contact HP Support.

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Affected Printers (11)
DesignJet 755cm
DesignJet 800
DesignJet Studio 24-inch
DesignJet T1500
DesignJet T2300 eMFP
DesignJet T3500 Production eMFP
DesignJet T600
DesignJet T7100
DesignJet T850
DesignJet T920
HP Latex/DesignJet L26500
Related Resources
DesignJet Glossary
FAQ
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