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Error 0x00C1001DHigh Severity

Ink System Sensor Failure

Severity:High Severity
Affected:13 models
DIY Fix:Professional Recommended
What This Error Means

This error indicates a problem with an ink system sensor, which monitors ink levels, pressure, or temperature. A faulty sensor can lead to inaccurate readings and printer malfunctions.

Common Causes
  • 1Defective ink pressure sensor
  • 2Faulty optical ink level sensor
  • 3Ink supply station failure (integrated sensors)
  • 4Main PCA communication error with sensors
  • 5Ink contamination on sensor
Symptoms to Watch For
  • Inaccurate ink level readings
  • Incorrect ink pressure warnings
  • Printer unable to prime or de-prime
  • Error message on display
  • Printer stuck during initialization
Basic Troubleshooting Steps
1. Turn off the printer and unplug the power cord. 2. Wait for 5 minutes, then plug in the power cord and turn on the printer. 3. If the error persists, contact a qualified service technician, as this often requires internal component replacement.

Video Guides

5 videos

HP OfficeJet Pro 8610, 8620, 8710, 8720 Ink System Failure

3 years ago

More Videos

Fix 'Print System Problem,' 'Problem with Ink System' errors | HP OfficeJet printers | HP Support

HP DESIGNJET SUPPLY SYSTEM PROBLEM | Troubleshooting HP T230

How to fix "Ink System Failure" and General Printer Error on HP 8710, 8720, 8730, 8600, 8610, 8620

How to fix ink cartridge errors on HP Inkjet printers | HP Support

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Affected Printers (13)
DesignJet 5500
DesignJet 800
DesignJet T1100
DesignJet T1200
DesignJet T1600
DesignJet T210
DesignJet T2300 eMFP
DesignJet T7100
DesignJet T790
DesignJet T920
DesignJet Z5400
DesignJet Z6
DesignJet Z6600 Production
Related Resources
DesignJet Glossary
FAQ
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