Service Error: Internal Memory (RAM) Failure

This error indicates a problem with the printer's internal memory (RAM). The printer cannot process jobs or may fail to boot.

• 1Faulty or improperly seated RAM module(s) on the printer's main PCA (Processor Control Assembly).
• 2Degradation or failure of the main PCA itself, affecting its ability to manage or access RAM.
• 3Corrupted firmware that incorrectly initializes or accesses the printer's internal memory.
• 4Power supply unit (PSU) instability or failure leading to insufficient or fluctuating power delivery to the main PCA and RAM.
• 5Electrostatic discharge (ESD) damage to the RAM or main PCA components.

• Printer fails to boot past the HP logo or initial startup sequence, displaying the error code.
• Printer repeatedly reboots itself without completing startup.
• Print jobs are sent but never start printing, and the printer displays the error code.
• Control panel becomes unresponsive or displays garbled characters before showing the error.
• Printer enters a 'Ready' state but immediately displays the error upon attempting any operation.