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Error 0x00C10016Medium Severity

Ink System Calibration Failure

Severity:Medium Severity
Affected:12 models
DIY Fix:Possible
What This Error Means

This error indicates that the printer failed to successfully complete an ink system calibration. This can lead to inaccurate color reproduction or print quality issues.

Common Causes
  • 1Faulty or expired printheads
  • 2Insufficient ink in cartridges
  • 3Air in the ink system
  • 4Malfunctioning service station
  • 5Dirty encoder strip
Symptoms to Watch For
  • Poor print quality (color shifts, banding)
  • Printer unable to complete calibration process
  • Error message on display
  • Print jobs have inconsistent colors
  • Printer prompts for repeated calibration
Basic Troubleshooting Steps
1. Turn off the printer and unplug the power cord. 2. Check all ink cartridges to ensure they are properly inserted and not empty. Replace any low or empty cartridges. 3. Ensure the printheads are correctly installed and not expired. 4. Plug in the printer and turn it on. Attempt to run the ink system calibration again from the printer's menu. If it fails, contact service.

Video Guides

5 videos

Fix 'Print System Problem,' 'Problem with Ink System' errors | HP OfficeJet printers | HP Support

1 year ago

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Affected Printers (12)
DesignJet 1055cm
DesignJet 110 Plus
DesignJet 4000
DesignJet T1100
DesignJet T1200
DesignJet T200
DesignJet T2300 eMFP
DesignJet T2600
DesignJet T7100
DesignJet T790
DesignJet T850
HP PageWide XL 8000
Related Resources
DesignJet Glossary
FAQ
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