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Error 08:04Medium Severity

Front Panel Failure

Severity:Medium Severity
Affected:10 models
DIY Fix:Possible
What This Error Means

This error indicates a problem with the front panel assembly, which includes the display and control buttons. It might be a communication issue or a hardware failure.

Common Causes
  • 1Loose or damaged front panel ribbon cable
  • 2Faulty front panel assembly
  • 3Firmware communication issue
  • 4Damaged connector on formatter board
Symptoms to Watch For
  • Front panel display is blank or frozen
  • Buttons on the front panel are unresponsive
  • Intermittent display issues
  • Error displayed immediately on power-up
Basic Troubleshooting Steps
1. Turn off the printer and unplug the power cord. 2. Wait for a few minutes, then plug in and turn on the printer. 3. If the error persists, try reseating the front panel cable if you are comfortable doing so (refer to service manual). 4. Contact HP Support if the issue continues.

Video Guides

5 videos

Designjet T or Z series error 08:04, 08:07, 08:11

6 years ago

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Designjet T and Z series printers with a 08:04, 08:07, 08:11 error

ERREUR 08:11 PLOTTER HP DESIGNJET T1300

Repair for HP Designjet 500/800/510/500+ Front Panel Display 08:10/08:11 Check/Clean/Replace

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Affected Printers (10)
DesignJet 111
DesignJet 5500
DesignJet 600
DesignJet 755cm
DesignJet XL 3600 MFP
DesignJet Z2100
DesignJet Z2600
DesignJet Z3200
DesignJet Z5600 PostScript
DesignJet Z6800 Production Printer
Related Resources
DesignJet Glossary
FAQ
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