DesignJet Z9

Carriage Assembly Failure

This error indicates a problem with the carriage assembly, which holds the printheads and moves across the paper. It suggests the carriage motor, encoder strip, or belt might be faulty, preventing proper movement.

System Error: Carriage PCA Malfunction

This error indicates a problem with the carriage assembly's printed circuit board. This board controls the printheads and their communication with the main PCA.

Hard Disk Drive (HDD) Failure

This error indicates a problem with the printer's internal hard disk drive. The HDD stores print jobs, firmware, and printer settings.

Ink System Prime Failure

This error indicates that the printer failed to prime the ink system, meaning it could not successfully draw ink from the cartridges to the printheads. This often points to air in the lines or a pump issue.

Ink Maintenance Cartridge Full/Missing

This error indicates that the ink maintenance cartridge (waste ink tank) is full or missing. The printer cannot operate until it is replaced or properly installed.

Ink System General Error

This is a general error indicating an unspecified problem within the ink delivery system. It suggests a component is not functioning as expected, preventing proper ink management.

Ink System Fan Failure

This error indicates a problem with a fan responsible for cooling components within the ink delivery system. Insufficient cooling can lead to overheating and damage.

Calibration System Failure

This error indicates a problem with the printer's internal calibration system. This can prevent accurate printhead alignment, color calibration, or media advance calibration.

Service Error: EEPROM Configuration Error

This error indicates a problem with the printer's non-volatile memory (EEPROM) where configuration data is stored. This can lead to incorrect settings or boot failures.

System Error: Overheating Detected

This error indicates that the printer has detected an internal temperature exceeding safe operating limits. This can cause damage if not addressed.

Service Error: Data Bus Error

This error indicates a problem with the internal data communication pathways (bus) between major components. This is a critical system failure.

Firmware Error: Critical Firmware Error

This is a general critical firmware error indicating an unrecoverable problem with the printer's operating system. The printer cannot function.